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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,644 reviews
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connie1942's profile image
connie1942 
11 years ago

Got a new tire due to a bulge in sidewall. Live in Texas but was visiting in Iowa when I found a large bulge in the sidewall of my tire. Made it back to Crest to purchase a new tire. Went by several Cadillac dealers but know I can trust Crest and prayed I would make it back without a blow out. They helped me right a way as they always do. I have nothing but praise for Crest Cadillac and all the associates that work there. Have a 2014 CTS Cadillac I purchased at Crest. 

Business response:

Hello Connie and we are glad to hear you chose Crest Cadillac. Thank you for taking the time to write a review and congrates on your CTS Cadillac! 

maleman1931's profile image
maleman1931 
11 years ago

Crest Cadillac, a good dealership for purchases & service. I have been using Crest Cadillac for my automobile purchases and services for about 13 years and have always received very good service. I am especially pleased with Paul Zugelder for his friendly and helpful attitude in the Service Department and will continue to use his wonderful service as I have no complaints whatsoever. Moses A. Aleman 

Business response:

Thank you for trusting us with your vehicle repairs! We’re happy to help anytime! 

sc's profile image
sc 
11 years ago

Always pleased! Friendly and professional! I have been using Crest since I bought my 2008 xxx in 2010 as a used car from another dealer. But my service and warranty coverage has all been done at Crest. Gene Reeves in service has been my service adviser the entire time and I'm very happy with that. He always makes sure I am 100% satisfied. He helps me with every issue I bring up and never pressures me into service that I know I don't need. I have been using car dealers for over 30 years and Crest is one of, if not the best de... read more

n8vtexan's profile image
n8vtexan 
11 years ago

Was an extremely pleasant experience From scheduling to the delivery of my vehicle back to my place of employment, a great experience. I was kept in the loop with what they were doing with my car. Definitely would recommend to others. 

hcmillsap's profile image
hcmillsap 
11 years ago

Best Ever Purchase Francis Gavagan was the best salesman we have ever dealt with in all the years of buying Cadillacs. He answered all our questions with the knowledge that a well educated salesman should. Trevor Cardwell was also very helpful in showing us how to operate all the features on our new car. Both are to be commended for a job well done! 

Connie075's profile image
Connie075 
11 years ago

Best work in years! Very satisfied with entire visit. When I arrived, Brian advised he would check out the noise and see what was needed. He called he defined the problem, parts needed and cost. He asked if I agreed to do all he mentioned. I did. Tires and idler pulley replaced, and front brakes. When I got my car back, it sounded almost new. Since it is an older Saturn I am very, very pleased. Keep up the fantastic work! 

Business response:

Connie, Wow! Thanks for the five-star rating! We’re looking forward to your next visit! 

MM's profile image
MM 
11 years ago

Oil change While I was there, Greg was informative on what tires I should be getting to replace what I have, and how soon. His recommendations are always helpful. Turnaround time is very efficient. 

RedDog34's profile image
RedDog34 
11 years ago

Real Deal Dealer. I went in to get a front side door lock cylinder that came off .replaced pollen filter.replaced engine filter.got a premium care maintenance.got a 21 point vehicle inspection.checked all fluids and tire pressures.got oil changed.got tires rotated.and got a cabin air filter.all for free and in an 1 hour time .........wow is all I can say . 

mlbalch's profile image
mlbalch 
11 years ago

The absolute best dealership experience I have had I finally talked my wife into getting a new and much more luxury oriented vehicle. After deciding on the very difficult to find 2015 Escalade, I began the search. Luckily I found Crest at the same time the Escalade we wanted was arriving. The negotiations began and ended quickly. I got a great deal on a vehicle in very high demand and short supply, and it was actually a pleasant experience. By the end we had come in contact with several people, and everyone was absolutely fa... read more

Business response:

Dear MB, It’s a huge compliment to us that you opted to do business with our store in spite of the long distance between us! Thanks for choosing us! Your friends at Crest Cadillac! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,644 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.