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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I was supposed to be scheduled for a Zaktek reapplication, but wasn’t on the list when I got there. Chris was immediately available to jump in and get it all set up and get me on my way.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Chris was able to step in and get everything sorted out for you right away. We understand how important it is for things to go smoothly, and we're thrilled that Chris made sure you were taken care of and on your way. We appreciate your patience and are grateful for the opportunity to serve you!
This is my 2nd Cadillac from Crest, and I have been a customer for many years. I experienced great customer service as always. Thank you, Logan!
Business response:
Thank you for being a loyal customer and for sharing your positive experience! We’re thrilled to hear that Logan was able to continue providing you with great service. It's always a pleasure to know our long-time customers are satisfied. We appreciate your continued trust in us, and if there's anything else we can assist with, don't hesitate to reach out!
Each visit to this Service Center is a great experience. My Service Advisor, Shawn Barron, is knowledgeable and communicates promptly and honestly. I recommend him and this Service Center.
Business response:
Thank you for taking the time to share your experience! We're so pleased to hear that each visit to our Service Center has been a positive one. Shawn Barron truly takes pride in providing clear, honest communication and knowledgeable support, and we're glad that has stood out to you. We appreciate your recommendation and look forward to continuing to serve you!
Great experience and the Crest Team took care of me! I highly recommend them for repairs and maintenance.
Business response:
Thank you for your kind words! We're so glad to hear that the service team provided you with a great experience and took care of your repair and maintenance needs. We truly appreciate your recommendation and look forward to continuing to serve you in the future!
Such great people to work with very nice fast service Logan is one of a kind always offers the best
Business response:
Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the service was both friendly and efficient. It's wonderful to know that Logan continues to stand out with his dedication and care—he truly is one of a kind! We appreciate your feedback and look forward to seeing you again!
The level of professionalism and heartfelt care I received was perfectly matched-if not eclipsed-by just how strikingly handsome and magnetic this sales associate is. And that’s saying something. There’s a reason why Jordan holds the esteemed reputation he does; he’s not just a decorated sales associate—he’s a decorated veteran, and that depth of life experience radiates in every interaction. His wisdom isn’t just knowledge—it’s lived insight, grounded in integrity and a deep understanding of people. When I walked into the d... read more
Business response:
Thank you so much for sharing such a heartfelt and thoughtful review! We are truly delighted to hear that your experience with Jordan went beyond your expectations. It’s clear that he made a lasting impression, not just with his product knowledge but with his genuine care and attention to what you truly needed. We are so fortunate to have team members like Jordan who bring both expertise and a personal touch to every interaction. Your words speak volumes about the level of service Jordan strives to provide, and we’re thrille... read more
Logan got me in quickly & finish service right on time when he said. Great service
Business response:
Thank you for your feedback! We're happy to hear that Logan was able to get you in quickly and complete your service right on time. Providing prompt and reliable service is always our goal, and we're glad we could deliver that for you. We appreciate your support and look forward to your next visit!
Always a pleasure! I appreciate the customer service and the great job completed!! Look forward to the next service.
Business response:
Thank you for your continued trust and kind words! We're so glad to hear that each visit has been a pleasure and that you’ve been happy with both the customer service and the work completed. We look forward to seeing you at your next service and continuing to provide the care you expect!
My service advisor was very attentive and kept me informed throughout my service. The dealership staff were all friendly and helpful
Business response:
Thank you for sharing your positive experience! We're glad to hear that your service advisor was attentive and kept you informed throughout the process. It’s also wonderful to know that the entire staff was friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!
Crest Cadillac has a 4.7 star rating with 11,224 reviews.
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.