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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,623 reviews
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KERRYPARMA1's profile image
KERRYPARMA1 
7 months ago

Great experience, friendly sales team, no pressure. Just eight more words, just eight more words. 

Business response:

Thank you for the wonderful feedback! We're thrilled you enjoyed our friendly, no-pressure approach. Your positive experience motivates our entire team to continue providing exceptional service. 

Yose1968's profile image
Yose1968 
7 months ago

Jay Dunacusky is the BEST of the BEST! He is one of the few that you can tell truly cares about what he does. I am now a customer for life. 

Business response:

Thank you for the wonderful feedback about Jay! We're thrilled his genuine care and dedication made such a positive impression. Having you as a lifelong customer means everything to us, and we look forward to continuing to provide outstanding service at Crest Cadillac. 

KSUMMERS1's profile image
KSUMMERS1 
7 months ago

My service manager(Logan) was outstanding this time and all the times I’ve brought my car in for service . Crest Cadillac does outstanding job of customer service 

Business response:

Thank you for the wonderful feedback! We're thrilled to hear about your outstanding experience with Logan and our service team. Your recognition means so much to us, and we're honored to have earned your trust. We look forward to continuing to serve you with the same level of excellence at Crest Cadillac. 

MMERRITT1885's profile image
MMERRITT1885 
7 months ago

Logan was great! Helped me out when I was in a bind! Customer service from all employees was excellent. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Logan and our entire team provided excellent service when you needed it most. Your positive review means so much to us at Crest Cadillac, and we look forward to serving you again! 

PATB5861's profile image
PATB5861 
7 months ago

Starting with Jacob my experience was excellent as usual. This experience brought to everyone's attention that I did not have a release latch until roadside assistance could not get into my trunk. I cannot believe it was not visible and where it needed to be since zi bought my car in 2022. 

Business response:

Thank you for your wonderful feedback about Jacob and our team. We're glad we could identify and address the trunk release latch issue during your visit. We understand how important it is for all vehicle features to function properly, and your experience helps us ensure every detail of your Crest Cadillac ownership is handled correctly. 

terrimcentire's profile image
terrimcentire 
7 months ago

Very good, Logan was excellent Logan went above and beyond to ensure I had a ride from and to the dealership 

Business response:

Thank you for the positive feedback! We're thrilled that Logan provided excellent service and went above and beyond with your transportation needs. Your kind words mean a great deal to our team at Crest Cadillac. 

muskuvenkat's profile image
muskuvenkat 
7 months ago

They are very courteous and kept me informing st every step in the progress The vehicle was cleaned to the perfection and the waiting room was neat 

Business response:

Thank you for your wonderful feedback! We're delighted that our team provided courteous service and kept you informed throughout the process. It's great to hear you noticed our attention to detail with your vehicle and our facilities. Your satisfaction means everything to us, and we look forward to serving you again. 

Wj3k3's profile image
Wj3k3 
7 months ago

The dealership and it service team insure that we are always well taken care of and they approach service from the customers perspective. The technology and real-time communication of data about our vehicles condition eveen before the service advisor talkes to us is amazing 

Business response:

Thank you for the wonderful feedback! We're thrilled that our customer-focused approach and real-time technology updates enhance your service experience. Your satisfaction and trust mean everything to us at Crest Cadillac. 

a_dooley's profile image
a_dooley 
7 months ago

Nathan was great to work with on my needs for our new vehicle. He made sure all details were provided and what we would like to achieve. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Nathan provided excellent service and helped you find the perfect vehicle. Your satisfaction means everything to us at Crest Cadillac, and we look forward to serving you again! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,623 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.