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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Logan and the rest of the service management team to include the vallets and billing and checkout are perfection.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Logan and the entire service management team, including the valets and billing staff, provided you with an exceptional experience. We truly appreciate your kind words and are thrilled that everything went smoothly for you. Your satisfaction is our top priority, and we're grateful for your trust in our team!
My car was checked in at the appointed time by a very courteous service person. I waited in the comfortable waiting room (and had coffee) until the repair was done. Checkout was fast and I left with a new tire and very clean car.
Business response:
Thank you for your great feedback! We're so glad to hear that your experience was smooth and efficient from start to finish. It's wonderful to know that our team provided courteous service and that you were comfortable while waiting. We're also happy to hear you left with a new tire and a clean car! We truly appreciate your kind words and look forward to assisting you again in the future.
Crest Cadillac has always gone above and beyond their service, but that being said it would be nice if you had something other than coffee when your going to be there more than several hours specially on Saturday.
Business response:
Thank you for your feedback and for your continued trust! We're thrilled to hear that our service has consistently exceeded your expectations. We appreciate your suggestion about offering additional refreshments, especially for longer visits, and will definitely take it into consideration to improve the experience for our guests. Your input is valuable, and we look forward to continuing to provide excellent service for you!
Bryan Oldan took excellent care of me and my XT5. The service department is the reason I stay with Crest.
Business response:
Thank you for your feedback! We're so glad to hear that Bryan took excellent care of both you and your XT5. It's wonderful to know that our service department has earned your continued trust. We truly appreciate your loyalty and look forward to taking care of your vehicle for many more visits to come!
My experience was very positive. I needed fast and efficient service, and that is what I got.
Business response:
Thank you for your feedback! We're so glad to hear that you had a positive experience and that we were able to meet your need for fast and efficient service. Providing timely and effective solutions is always our priority, and we're happy we could deliver. We appreciate your trust and look forward to assisting you again in the future!
Problem was analyzed and a temporary f ix put in place. All done pleasantly and professionally.
Business response:
Thank you for your feedback! We’re glad to hear that the issue was addressed promptly and that the temporary fix was put in place with professionalism and a positive attitude. Providing effective solutions while maintaining a pleasant experience is always our goal. We appreciate your trust and are here if you need any further assistance!
Crest service department is top notch. The service manager Logan McPherson is the best in the business. Always makes the service experience enjoyable. When he’s not available Greg Vetrano is there to give the same level of experience.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Logan and Greg have consistently provided you with excellent service. It’s great to know that their dedication and commitment make each visit enjoyable. We’re fortunate to have such a skilled team, and we truly appreciate your recognition of their efforts. Your continued trust in our service department means a lot to us!
They make things convenient and work for the customer. We appreciate Logan and his attention to detail.
Business response:
Thank you for your kind words! We’re thrilled to hear that our team, especially Logan, has made things convenient for you and that his attention to detail stood out. We always aim to put our customers first, and it’s wonderful to know that you had such a positive experience. We truly appreciate your feedback and look forward to serving you again!
Crest service department is top notch. My service manager Shawn Barron is the best in the business. Always a perfect service experience. Very professional and always accommodating.
Business response:
Thank you for your kind words! We're so pleased to hear that Shawn consistently provides you with a top-notch service experience. It’s great to know that his professionalism and accommodating nature make each visit a positive one. We truly appreciate your continued trust in our service department and look forward to serving you again in the future!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 11,224 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.