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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service Kodie Joseph and the owner Mike are amazing and leaps and bounds over the folks I encountered at competing dealerships
Business response:
Thank you for the wonderful feedback! We're thrilled that Kodie Joseph and Mike provided you with exceptional service. Your recognition means the world to us, and we're proud that our team's dedication sets us apart from other dealerships. We appreciate you sharing your positive experience and look forward to continuing to serve you!
Awesome place! Bought 2 new Cadillacs this year and the sales and service are the best!
Business response:
Thank you for the wonderful feedback! We're thrilled you had such a great experience purchasing your two new Cadillacs. Your recognition of our sales and service teams means everything to us. We look forward to continuing to serve you!
I spoke with a representative for a vehicle and he told me that it was just traded in and it was in the back and that he would get back to me immediately and that was the car I was looking for for my wife for a long time and he just dropped the ball and never got back to me and it got sold out. But I got with a different person and they took care of me very well . I wind up spending more money than I really wanted to, but I got a decent car.
Business response:
We're glad our team was able to help you find a vehicle despite the initial communication challenges. We understand the importance of reliable follow-through, and we're grateful another team member provided the service you deserved. Thank you for choosing Crest Cadillac and for your honest feedback.
Remarkable. Anthony was very Professional. I think he was very attentive and will be a top salesperson as he is able to multitask. Which saves a lot of time as a customer.
Business response:
Anthony was very professional. I think he was very attentive and very knowledgeable about Cadillacs. He did and excellent job,as well as all of your staff that was involved.
It was great Ty did a good job, service was fast, well done, etc, etc
Business response:
Thank you for the positive feedback! We're delighted to hear Ty provided excellent and efficient service. Your recognition of our team's quality work means a great deal to us, and we look forward to serving you again!
Bryan Oldham has been our service advisor for several years. My wife always has many concerns and questions and Mr. Oldham very patiently answers them. We appreciate his professionalism and dedication for helping us.
Business response:
I just really appreciate the outstanding service that I received today. My advisor, Bryan Oldham, who knows me and my wife by name, was ready for me when I arrived early to my appointment. He got my service paperwork ready very quickly and immediately arranged transportation for me with Alto. My experience with Alto, both going home and coming back to the dealership, was excellent. The work done on our Cadillac was finished much more quickly than I anticipated. I was helped promptly by a very friendly and polite cashier and ... read more
I am thoroughly impressed with my entire experience at Crest Cadillac. From the moment we contacted, Douglas was in touch and ready to help me find my next vehicle. He was kind, patient, very helpful and a pleasure to work with. He went above and beyond in many ways! From finding me a stunning Cadillac, to feeding us lunch while we got everything in order for purchase, all the way up to the very end when he helped me take my rental car back so I could drive home in my new Cadillac! Not only was I guided to a beautiful car th... read more
Business response:
Thank you for your kind review! We are thrilled that Douglas was able to help you find your perfect car. We look forward to serving you again!
The overall experience was less impressive than I was anticipating. I’ve purchased several vehicles from another dealership and this is the 1st time I’ve ventured away. I was told a couple of different things that were not followed through on. I’m now attempting to get one of those commitments scheduled for Monday but somehow the appt was scheduled for a Monday in May 2026. Overall, from beginning to end, the transaction and experience has room for improvement.
Business response:
Your feedback is appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
He is an amazing sales representative. I traveled all the way from Houston and he did his best
Business response:
Thank you for sharing your wonderful experience! We're thrilled our sales representative provided exceptional service and made your journey from Houston worthwhile. We truly appreciate customers who travel such distances and are glad we exceeded your expectations.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,623 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.