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Crest Collision
- Body Shops
- Plano, TX
About this business
Location details
420 Lexington Dr., Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
2 Star : Likely to Recommend 2.5 Star : Repair Quality Bumper does not look the same as it did! 3.5 Star : Customer Service I said text me AND call me and let me know what was going on with my car. I had to call him everytime! 4.5 Star : Returned Clean
0 Star : My Experience I see warning signs like tire pressure low, low washer fluid, and even the gas is empty and could hardly drive to nearby gas station. Things like these should have been taken care for better experience
2.5 Star : Likely to Recommend 4 Star : Repair Quality 3 Star : Customer Service
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Took a month to fix & when I got the car back the hood,driver side quarter panel,driver side door,driver side door glass,driver side passenger door all scratched. The inside of the vehicle had a nasty film on the center council & touch screen. Never use you again. 0.5 Star : Customer Service 0.5 Star : Returned Clean
0 Star : My Experience When I dropped my car off, I called the next day and was told the supplemental estimate would be sent that day or the next. It wasn’t sent until a week later. Made the process play out significantly longer. Other than that, the employees were great and the vehicle repair was great.
0 Star : My Experience Not happy with how I had to call and beg for updates. I was not kept in the loop about my truck and i felt like the people at crest just didn't care. I was just another number 0.5 Star : Likely to Recommend 2 Star : Repair Quality 2 Star : Customer Service 2 Star : Returned Clean
0.5 Star : Likely to Recommend 2 Star : Repair Quality The vehicle took more than a week longer to finish than originally planned. When I arrived, the adaptive cruise control sensor was hanging off of the front bumper by it’s cord The vehicle was dirty and dusty and had bird poop on it that I know was on there before I brought it in. After getting home and more closely inspecting it, I found numerous imperfections in the paint that were clearly caused by impact from hail. The Christmas tree shaped fasteners that hold the tru... read more
0.5 Star : Likely to Recommend Engine was very dirty, battery cover off 4.5 Star : Repair Quality Unfinished.....battery cover left in trunk.Car washed but under hood very very dirty. Battery dead and elec. tric 3.5 Star : Customer Service 0.5 Star : Returned Clean
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 4.5 Star : Customer Service 2.5 Star : Returned Clean
Frequently asked questions about Crest Collision
How is Crest Collision rated?
Crest Collision has a 4.7 star rating with 5,354 reviews.
When is Crest Collision open?
Crest Collision is closed now. It will open tomorrow at 8:00 a.m.