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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went to lease a new 2011 Infiniti G37, and it has been a giant headache ever since. I entered the dealership with my cosigner, and we were both told to sign all papers digitally without even looking at them! Caught up in the rush, I went ahead and signed just so I could have the keys to my beautiful new car in my hand. I later found out that the deal they gave me was no where near the deal that was originally drawn up the week before, but my payments were the same (must have been a math mistake on their end.) I was frustra... read more
My visit to Crest began as just trip to view a new 2010 G37. I contacted the dealer and spoke with Talon Kuhns. Because I was in route to the dealership I wanted to be sure and not waste my time so I asked Talon if they had a specific color and model G37 to assure that I could see exactly what I'd planned to purchase. Talon assured me that they had the vehicle and he would be waiting when I arrived. When my wife and I arrived I walked into the dealership and immediately asked to see the vehicle that Talon had just told me th... read more
Visited dealership last Saturday. Met with Tim first and Visited dealership last Saturday. Met with Tim first and told him what I was looking for. Nothing in stock, but something coming in within a week. Told him I needed to work on my wife a little more before I signed anything. We agreed on which vehicle we would work on ($45,500 list price). Sheet comes back with a $48,600 version with price way too high. Decide I will leave then. Of course, he would like to talk with his Sales Manager first. Duncan comes over to office, ... read more
Here is a list of issues with this crappy dealer: 1) Here is a list of issues with this crappy dealer: 1) They will throw in a BS charge when you purchase your car 2) Got smudges on my headliner at delivery 3) Had to come back over 3 times to clean headliner (still looked like crap) 4) Got paint overspray from trying to fix smudges on headlier on passenger headrest, armrest, grab handle and rear of passenger seat. 5) Took car for service and issue wasn't even fixed! (They had my car for over 5 days) 6) Customer service sucks... read more
I came in here to buy a car and was treated like dirt. All the salesman were standing around and no one would help me. When it was time to look at a car they showed me all the junk cars and insinuated that I couldn't afford a new car and my credit was not good enough and I should not try to negotiated for a better rate. These guys are terrible and I would never buy from them. Avoid this dealership.
This is the worst dealership ever. Not only were they ignorant and incompetent, they were rude and condescending while trying to negotiate a deal. I would not recommend this dealership to anyone. I came in and asked about a particular car. They told me 30k. I asked "really?" And then he said he couldn't go lower. Then I showed them the online ad which was at 26.9K. Then he felt like he got caught red handed and went to get another salesman. And when I complained about a couple of dents in the car and asked them to take a few... read more
My wife and I went in a number of years back looking for a QX4. They had a demo listed in the paper and we went to check it out. We asked for the model they had advertised. The salesman said it wasn't for sale. I asked why they had it advertised, he said he didn't know because 'it was out on a test drive." The same salesman basically told us that a teacher and graphic designer couldn't afford the QX4. On our way out he followed as I dropped his 'business' card into one of the floor models. I went to work the next day and wro... read more
Everyone here is a liar They said they would fix all Everyone here is a liar They said they would fix all this stuff on the car we bought and said to trust them that we didnt need it in writing and it would be taken care of. Then they said the repairs would be too expensive and said they won't do it. DO NOT GET ANYTHING FROM THESE PEOPLE. IF ONE PERSON DOESNT GO HERE BECAUSE OF THIS POST I WILL BE HAPPY.
After telling me they had the Sport-tuned G35 coupe on the lot in the color I wanted, I drove over 100 miles to learn it wasn't there. Not only wasn't it there, they'd never even had one--the salesman said he made a mistake...more likely lied to get me in the door with the bait-and-switch. After pushing me toward a model I didn't really want, kept saying he was being generous with the offer despite being more than $2,000 over TMV!! Unlike Grubbs Infiniti nearby where I bought my G35 and loved the service, these guys play gam... read more
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 7,867 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 6:00 p.m.