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Crest Nissan of Frisco

4.4

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.410,159 reviews
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Cindy H's profile image
Cindy H 
8 years ago

They talk a good game, but don't deliver We leased my vehicle from here (2015 Murano Platinum) and have taken it to them for maintenance for every scheduled service. Each time, they have left something either undone or not working! I live 30 minutes away and have to drive it over again to get the "mistake" fixed and take another hour or more out of my day for them to fix something that they messed up. This time I got the maintenance (3rd one) and they forgot to reset the maintenance reminders on the car, so the car always sh... read more

TaraC's profile image
TaraC 
8 years ago

Run FAR FAR AWAY! More than anything this dealership is a disappointment and does not honor their word nor the Berkshire Hathaway principles. We went in as buyers with great credit (Tier 1 rates) and fantastic debt to income ratio. I can walk into any dealership anywhere and buy what I want. These guys lost our deal over games they wanted to play instead of honoring their word (see photo). They claimed "no running back and forth games". I'm here to tell you that's a total lie. We had a total of 6+ people that would come out ... read more

Pissed Off Buyer's profile image
Pissed Off Buyer 
8 years ago

The worst service imaginable I am sad to say I bought a vehicle from this dealership. The guys (not all) that work at this dealership are some of the most misleading, disrespectful, people I have ever dealt with. If you're young, they won't think much of you and try to screw you as much as they can. With that being said, I can't imagine what they'd do to an old blind lady. This was service you would expect to have when dining at a restaurant ran by Al Qaeda. 

Bronx's profile image
Bronx 
8 years ago

A very deceitful place a bunch of xxxxx liars Crest Nissan wow where to start the worst experience of my life, me and my wife decided to purchase another car so we went to crest Nissan from xxxx and we picked out the vehicle that my wife likes we came to an agreement and signed bogus papers Buyer beware CrestNissan from xxxx this particular dealership are all xxxxx and cons they manipulate all paperwork will give you a car that you like just so they can ask you to bring the car back after 14 days Our sales man was Henry vent... read more

mini's profile image
mini 
9 years ago

They do not need your business Update 09/16/2016:- After below review was published, Customer Loyalty Manager and General Manager at Crest Nissan reached out to us and refunded 449.98 charged in options. ----------------------------------------------------------------------- They did not act like they needed my business, apathy at all levels. This was an email I sent to the GM regarding the worst sales experience I had with a dealership. No Response too. -----------------------------------------------------------------------... read more

AcuraGuy1111's profile image
AcuraGuy1111 
9 years ago

Unhonest Went in and deal with a salesman by the name of Ernesto for a used car. We were interested in purchasing a used car and he showed us a used car that we liked. We came in later that afternoon to purchase the vehicle and went out to look at the vehicle. It was still there and we were trying to negotiate on the price. He told us we could talk to the manager and see what he could do. We sat in the break room and waited for 5 minutes. He came back without the manager and said that the car has been sold. I knew that he fl... read more

Justin's profile image
Justin 
9 years ago

Scammers and Crooks I usually don’t leave bad reviews but this horrible dealership deserves to receive one. Never purchase anything from this dealership!! Your car will break down within a week or the service department will break your car. I purchased used 2015 CPO Nissan Leaf from Crest Nissan on 7/19/16. I had to contact the service department less than a week after I purchase the vehicle because of the vehicle’s battery indicator was malfunctioning. Leaf is electrical vehicle, so the battery indicator is a very crucial p... read more

Bruce's profile image
Bruce 
9 years ago

Never use Crest Nissan 6600 State Highway 121 Frisco, It has taken Crest Nissan, 6600 TX-121, Frisco, TX 75034 over 4 weeks to repair an air conditioning malfunction on my 2015 Rogue with less than 20,000 miles on it. It is still not done as Crest Nissan Service Manager claims that there are no parts available from TN. If this is how Nissan treats its customers I am NEVER going to buy Nissan again. Imagine, no parts for a brand new vehicle that should not even have a problem...I have even spoken to a Nissan Consumer Affairs ... read more

TimK's profile image
TimK 
9 years ago

Incompetent mechanics If you think about going to Crest Nissan for anything other than tire rotation or oil replacement, make sure to double-check everything they tell you. This week, incompetence and/or negligence of a Crest mechanic put me into large financial risk. I'm not coming back there. When my AC stopped cooling and I brought the car in for diagnostics, the mechanics didn't notice that the entire front of the engine compartment was green from dry leaked antifreeze. Instead, they recommended AC compressor replacement... read more

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.4 star rating with 10,159 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is open now. It will close at 9:00 p.m.