Crest Nissan of Frisco

Matt J. 

on Yelp

6 years ago

Definitely steer clear of this one, posted a car on Autotrader for$6199 then started talking about a $1595.00 "reconditioning fee" plus tax title and license..... $1600 fee on a $6000 car! Definitely the kind of place that gives car dealers a bad reputation. 

Patrick L. 

on Yelp

6 years ago

I was in the process of buying a car from them and they sold it out from under me even thou i offered to put money down to hold it for. I just so happen to call before going to the dealer and the salesman (George Diaz) had took the day off. Who takes the day off when you have a sell pending with an appointment at 10:00 am, George does because he had already sold the car and guess what, he didn't answer the phone nor txt messages. Maybe he was out spending his big payday. Later that afternoon the sale manager calls me to... read more

Patrick L. 

on Yelp

6 years ago

I was in the process of buying a car from them and they sold it out from under me even thou i offered to put money down to hold it for. I just so happen to call before going to the dealer and the salesman (George Diaz) had took the day off. Who takes the day off when you have a sell pending with an appointment at 10:00 am, George does because he had already sold the car and guess what, he didn't answer the phone nor txt messages. Maybe he was out spending his big payday. Later that afternoon the sale manager calls me to... read more

Julie B. 

on Yelp

6 years ago

I can tolerate a lot, and also understand that being in customer service or service is a thankless job. I do understand there are just some things that the dealer cannot control - but this was not that. I write this review as a shake at the keyboard because just thinking about this experience raises my blood pressure to an ungodly level. Brought my vehicle in (that I just bought in February 2019 from this place) for an issue it was having with the Intelligent Mobility System. Randomly while the vehicle was in motion, a... read more

Julie B. 

on Yelp

6 years ago

I can tolerate a lot, and also understand that being in customer service or service is a thankless job. I do understand there are just some things that the dealer cannot control - but this was not that. I write this review as a shake at the keyboard because just thinking about this experience raises my blood pressure to an ungodly level. Brought my vehicle in (that I just bought in February 2019 from this place) for an issue it was having with the Intelligent Mobility System. Randomly while the vehicle was in motion, a... read more

Tammy Tyler P. 

on Yelp

6 years ago

I went in for a oil change and left with a 95 dollar invoice. No charges were not explained to me and they just decided to add a conditioner to my oil to make my car run better but didn't ask me if it was ok. i will never be back. i don't like getting screwed at dealerships because i'm a women. One oil change and tire rotation 95 dollars not a happy customer. I will take my business else where. 

Tammy Tyler P. 

on Yelp

6 years ago

I went in for a oil change and left with a 95 dollar invoice. No charges were not explained to me and they just decided to add a conditioner to my oil to make my car run better but didn't ask me if it was ok. i will never be back. i don't like getting screwed at dealerships because i'm a women. One oil change and tire rotation 95 dollars not a happy customer. I will take my business else where. 

Scott M. 

on Yelp

6 years ago

Low class dealership. The customer experience was awful. The salesmen that night, in cubes and offices were carrying on like high schoolers, not professionals. The finance guy is your best buddy until you tell him you do not want to buy the extended warranty, then it is just about getting you out of his office as fast as he can. When we finally got the car, the salesman gave us two faubs. When we got home, 40 miles away, we realized he gave us a faub to a different car. His response was "go to any Nissan dealer and they will... read more

Scott M. 

on Yelp

6 years ago

Low class dealership. The customer experience was awful. The salesmen that night, in cubes and offices were carrying on like high schoolers, not professionals. The finance guy is your best buddy until you tell him you do not want to buy the extended warranty, then it is just about getting you out of his office as fast as he can. When we finally got the car, the salesman gave us two faubs. When we got home, 40 miles away, we realized he gave us a faub to a different car. His response was "go to any Nissan dealer and they will... read more