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Crest Nissan of Frisco

4.5

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.510,891 reviews
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francisco@frisco's profile image
francisco@frisco 
a year ago

The salesperson Carson was very attentive and presented all the viable vehicles based on my criteria. He explained the pros and cons of each vehicle and factored in my search criteria. The selection was difficult but there were no sale pressure involved. After a test drive and a decision, we were offered different options to finance the car. Finance was also unexpectedly easy and hassle free. Leon provided all the options and recommended packages. He also took account my concerns and recommended the best package and deals to... read more

Business response:

Thank you for sharing your experience with us! We're thrilled to hear that Carson provided you with attentive service at Crest Nissan and presented all the viable vehicles based on your criteria. It's fantastic that he took the time to explain the pros and cons of each vehicle and factored in your search criteria without any sales pressure. We're glad to know that the selection process was made easier for you. We'll be sure to pass along your kind words to Carson and Leon. Your satisfaction is our priority, and we appreciate... read more

jpessell's profile image
jpessell 
a year ago

My sales person that did my service was excellent, I was just disappointed that the car wash was not working. 

Business response:

Thank you for sharing your experience with us! We're delighted to hear that your salesperson at Crest Nissan provided you with excellent service. We apologize for the disappointment regarding the car wash not working. Your feedback is valuable, and we'll work to address this issue to ensure a better experience in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! 

dwaythomas677420's profile image
dwaythomas677420 
a year ago

Excellent service on time. Phone was answered in a timely manner. My car runs smoothly thanks too you guys. 

Business response:

Thank you for your wonderful review! We're delighted to hear that you received excellent service at Crest Nissan and that everything was handled on time. It's great to know that your phone calls were answered promptly and that your car is running smoothly thanks to our team. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! 

Kathleen Frawley's profile image
Kathleen Frawley 
a year ago

Conveniently located and the service advisors are great to work with. Fast service and great coffee too! 

Business response:

Thank you for your fantastic review! We're delighted to hear that you find Crest Nissan conveniently located and that our service advisors are great to work with. Providing fast service and great coffee is all part of ensuring your experience is top-notch. We appreciate your feedback and look forward to continuing to serve you. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help! 

R D's profile image
R D 
a year ago

Awesome Service Reps and Department. Kept me totally informed through every step of the process! Discount for military!! 

Business response:

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service team. Keeping our customers informed every step of the way is a top priority for us. We're also proud to offer discounts to our military personnel as a token of our appreciation for their service. We look forward to serving you again in the future! 

lisarogers02759's profile image
lisarogers02759 
a year ago

I had a wonderful experience with my service advisor very professional very courteous and understanding of my needs Repairs were done in a timely manner waiting room was very clean people were very friendly and courteous Overall experience was excellent will definitely be coming back 

Business response:

Thank you for your wonderful review! We're delighted to hear that you had an excellent experience with your service advisor and found our team to be professional, courteous, and understanding of your needs. It's great to know that the repairs were done promptly and that you found our waiting room clean and welcoming. We appreciate your kind words and look forward to welcoming you back to Crest Nissan! 

Steve's profile image
Steve 
a year ago

Nice dealership, friendly staff. Salesman, finance and service manager were friendly and professional. Completely satisfied. 

Business response:

Thank you for your review! We're delighted to hear that you had a positive experience at Crest Nissan and that you found our dealership to be nice with a friendly staff. Providing friendly and professional service is important to us, so we're pleased to hear that our salesperson, finance team, and service manager all met your expectations. We're thrilled that you are completely satisfied with your experience. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and ... read more

jenborn's profile image
jenborn 
a year ago

great people in the service department they are very open to clients budget request and willing to schedule work to help keep your car healthy on your terms . No real pressure 

Business response:

Thank you for your review! We're thrilled to hear that you had a great experience with the people in the service department at Crest Nissan. It's wonderful to know that they are accommodating to your budget requests and willing to schedule work to help keep your car healthy on your terms. Providing a pressure-free environment is important to us, and we're glad that you felt comfortable during your visit. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look ... read more

jcgase's profile image
jcgase 
a year ago

The service exceeded my expectations. My Service Advisor did a great job communicating what services my car needed and why. The waiting area was clean and comfortable. The work was completed within the estimated time frame. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that the service at Crest Nissan exceeded your expectations. It's great to know that your Service Advisor effectively communicated the services needed for your car and that you found the waiting area clean and comfortable. We strive to provide efficient service, and we're glad the work was completed within the estimated time frame. We appreciate your business and look forward to serving you again at Crest Nissan! 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.5 star rating with 10,891 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is open now. It will close at 9:00 p.m.