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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Bryce did a great job diagnosing and resolving my issue. Always great to work with Crest service people.
Business response:
Thank you for your fantastic feedback, Allen! We're thrilled to hear Bryce provided excellent service. Our team is dedicated to ensuring a smooth experience for all our customers. We appreciate your support and look forward to serving you again!
As usual, Lyn provided exceptional customer service during our scheduled maintenance service. Always very friendly and professional.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Lyn consistently delivers exceptional service. Your satisfaction during maintenance is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!
Crest Volvo was very professional and organized during our purchase. They made an appointment with us which eliminated the need to hunt down a sales person and he made the purchase easy.
Business response:
Thank you for your wonderful review! We are thrilled to hear that you found our team to be professional and organized during your purchase. Our goal is to make the buying experience as seamless as possible, and we’re glad that our appointment system helped you in this process. We appreciate your feedback and look forward to serving you again in the future!
I would've given ya'll at 5 star but the seat behind me, drive was full of what looked like dog hair, someone didn't do a good job cleaning the loaner. but otherwise everything was good.
Business response:
Thank you for sharing your feedback, Anna. We appreciate your understanding and are glad to hear that your overall experience was positive. We strive for excellence in every aspect of our service, including cleanliness. Your comments regarding the loaner vehicle have been noted, and we will address this with our team to ensure improvements are made. We look forward to serving you again!
Good service Good service Good customer experience and next time also ready to go to
Business response:
Thank you for your positive feedback, Naresh. We appreciate your recognition of our good service and customer experience. It’s great to hear that you are ready to return for your next visit. We look forward to serving you again!
Lynn Ford was great as usual. Scheduling an appointment was painful as usual. I have purchased two vehicles from this dealership in the last few years. Each time before purchase I told the salesperson and manager I could only bring them in for service on Saturday and would like a loaner as I live a distance away, I was told that should not be a problem. Each time I call to bring a vehicle in for service, I am told none of my requests can be honored. I purchased a third Volvo, but not from crest because of service scheduling.
Business response:
Thank you for your feedback. We appreciate your kind words about Lynn Ford and are glad to hear that your experiences with him have been positive. We understand that scheduling an appointment can be frustrating, and we recognize the importance of accommodating our customers' needs, especially regarding service and loaner vehicles. Your concerns regarding service scheduling and honoring requests are important to us, and we would like to address them directly. Please reach out to our General Manager, Jason Pickering, at jpicke... read more
Great service from Aly as usual. she is very customer oriented and has a nice personality.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with Aly. Our team takes pride in providing excellent customer service, and it’s always gratifying to know that our efforts are appreciated. We look forward to serving you again in the future!
Everyone I worked with that day was really nice: Mark, Jasmine (the shuttle driver) and the woman who helped with shuttle reservations. I'm sorry, I dont remember her name. It was also good to see Greg again.
Business response:
Thank you for your kind words about our team. We are pleased to hear that you had a positive experience and appreciated the service provided by Mark, Jasmine, and the rest of our staff. It's always great to reconnect with familiar faces, and we look forward to seeing you again in the future.
It is always a pleasure working with the team and Ally at Crest. From the initial scheduling, to the coordination of a loaner. It is always a wonderful and seemless process.
Business response:
Thank you for your kind words! We are delighted to hear that you consistently have a positive experience with our team and Ally. Our goal is to ensure that every aspect of your visit, from scheduling to coordinating loaner vehicles, is seamless and enjoyable. We appreciate your continued trust in us and look forward to serving you again in the future!
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open tomorrow at 8:30 a.m.