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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service from start to finish! Alycia was a great help in finding the perfect car for me. I had to reschedule several times before finally coming in, and I had a teenager with me when I did make it - Alycia made sure my daughter was included in the process the entire time. I decided on a different model than the one that brought me to the dealership in the first place, and Alycia took a lot of time to find the right one that met all my needs and wants. Once the car was purchased, Alycia took additional time to go th... read more
Business response:
Hey, Julia! Thanks for sharing your story here on DealerRater. We're happy that you got a chance to work with Alycia and experience her passion for customer service. We hope you love your new ride with all the great features! Remember, you can call us anytime if you have any additional questions or need anything at all. Thanks again for choosing Crest Volvo Cars!
We will be back. We bought a used Volvo earlier this month at Crest. We were first time customers there, but we will be back. Alycia and the other staff were friendly and very efficient and professional. Alycia listened to our needs. She was patient and gave us all the information we needed.
Business response:
Thanks for the review, Shawn! We're happy to have you as a new customer!
Great Overall Experience Crest Volvo really strives to understand what is important to you and then structure a deal that works for all. I would never label the car buying experience as "enjoyable", the team at Crest Volvo strive to make it as good as it can be.
Business response:
Thanks, Djjk! We know how stressful car shopping can be, so we do our best to change that as much as we can. Thanks for giving us a chance!
Alycia was terrific! My husband and I have leased and/or purchased 7 cars from this dealership. We keep coming back due not only to their great service overall, but our service department rep. Lyn Ford. We now have another reason to continue to shop at Crest, Alycia Johnson. She couldn't have been more helpful, informed, cooperative, accommodating or fun! Alycia is a credit to Crest Volvo.
Business response:
Wow! We can't thank you enough for your continued loyalty and business with us. Reviews like this remind us why we work so hard to provide excellent service for our customers. We're glad to have you as a customer and a friend and we hope you enjoy your latest ride! Looking forward to seeing you next time!
Went out of her way!!! Alycia was awesome! I had been in a hit and run and needed a really good car quick at a set price and she made it happen. She put me into a loaner car until my car had been detailed inspected and ready to go with a full tank of gas! I truly appreciate the effort she went through to get me into a car that was both budget friendly and good looking as I take my real estate clients out in my car all the time. Two weeks after I was hit my sister's car was totalled and even though she lives in Boston Alycia ... read more
Business response:
Thanks for your review, Samantha! Alycia IS awesome, isn't she? We're so glad that we got a chance to earn your business and you found a dealership that you can trust. We hope to see you again in the future and be your go-to dealership for years to come!
Fast and great service! This was my third purchase with this dealer, and third sales person. Jeremy and Alycia were amazing to work with, and made a really good team. We did not have all day, as I had somewhere to be that evening, which means I bought a car in 2 hours! They were both honest and did the best they could to get me a great deal, I highly recommend them both. Thank you.
Business response:
Congratulations on your new ride! We can't thank you enough for your continued loyalty and business with us. We hope you love the new Volvo and all of its cool new features. Give us a call anytime, and we look forward to seeing you in the future for service!
Purchased New Car And Couldn't Be Happier We had a great experience with Alycia, she was able to get us into the car we wanted with all the bells and whistles for the price we wanted - couldn't be more pleased with the outcome.
Business response:
We're glad you had such a great experience with us, kamilm! Thanks for giving us a chance to earn your business and enjoy your new Volvo!
Buying a car for our 16 year old daughter!!! We had a great experience with Volvo and Alycia! She was very professional and awesome to work with! She made buying the car a great experience! We were surprising our daughter and she helped make this happen! Even got us a huge blue bow for the car!!! Afterwards she spent a lot of time explaining the car to our daughter. She followed up with us after we bought the car. The customer service was excellent! We also got a great deal for the car..so the price was right! We were very h... read more
Business response:
Hi sdaggie11. Thank you for your feedback! We’re happy to hear about your good experiences with Alycia and our sales team, and congrats on the new ride! We hope you love it and give us a call anytime if there's anything more that we can do!
The best car buying experience I've ever had Found this dealership online. Got a great deal on a lease, great car and fantastic service. The car was delivered to my doorstep in Houston way faster than I anticipated. Could not have asked for anything more. Very happy with Alycia and Crest Volvo. Have already recommended her/them to friends here in my area. I will be getting my next car from Crest. Job well done, Alycia. Whitney and Scott were great too. Solid team effort. Excellent!
Business response:
Thanks for the review, Bschindler! We're glad our team could provide such a great experience for you. Enjoy your new Volvo and we hope to see you again sometime!
Crest Volvo Cars has a 4.7 star rating with 8,947 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.