Crest Volvo Cars's cover image
Claimed

This profile has been claimed by the business owner or representative.

Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.78,947 reviews
Select a rating
RASHID MOHAMMAD's profile image
RASHID MOHAMMAD 
8 years ago

Thank You Thank you so much Alysia for such a wonderful and friendly buying experience. Also, I am sorry that I stopped by your lunch time and you skipped lunch to get the deal done. I came to know about it only in the evening when someone came to deliver your lunch past 5 PM. 

Business response:

Rashid, it was no problem at all! We were all happy to help you get your new ride! Thank you for coming in and please let us know if there is anything more that we can do. 

Blockm's profile image
Blockm 
8 years ago

Volvo Purchase We went to test drive a vehicle and ended up leaving with the vehicle in less than 3 hours. The whole process was smooth and painless. 

Business response:

We're glad to hear it was that easy! Thanks for choosing us for your purchase. We hope you enjoy it to the fullest! 

BMW Buyer's profile image
BMW Buyer 
8 years ago

Pleasant no pressure buying experience I had a pleasant no pressure buying experience working with Alycia Johnson and the Crest team. Alycia was friendly, pleasant, helpful, and was an advocate for me as the buyer. My experience was the opposite of the high pressure sales techniques a car buyer typically encounters. I highly recommend Alycia for your car buying needs. 

Business response:

Low pressure, friendly, and customer-first is what we strive for! Thank you for coming in to see us and recognizing our efforts! 

Kathryn's profile image
Kathryn 
8 years ago

No Preasure I initially contacted Jeremy Hernandez as I worked with him on the purchase of my previous Volvo. Since he no longer worked in sales he hooked me up with Alycia. They both did a fantastic job of making me feel comfortable and at no time put any pressure on me to purchase. Alycia did a great job showing me all of the new features of the S90, there was a lot of new technology for me to learn. Alycia was a pleasure to work with and will work with her again when the time comes. 

Business response:

Sounds like a success story, Kathryn! Thanks for taking the time to recognize our efforts, and most of all thanks for coming in to see us! We hope you love your new vehicle and don't hesitate to give us a call if you have any questions or concerns. 

GilbertJC's profile image
GilbertJC 
8 years ago

Honestly 1 of the more patient & geniune sales rep I've met. Working with Alycia Johnson was so smooth. Her friendliness really makes you feel at home. I cannot describe how patient she is. We were probably one of the more complicated customers she's dealt with but she kept her cool and I really do appreciate that! Unfortunately we did not end up making the purchase through no fault of hers, I just ran into some trouble. Overall, it was a good experience at Crest Volvo and I do recommend people adding them to their lists if ... read more

Business response:

We appreciate your coming in to see us! Alycia was happy to help, and we hope that you keep us in mind for the future if there is a chance for a purchase. Happy New Year! 

Mikes Volvo's profile image
Mikes Volvo 
8 years ago

Keep it simple Alycia had to make this happen as a complete surprise for Xmas. My wife hates the car buying experience and I am still in shock that she bought me a vehicle without me knowing and didn't kill the sales person in the process. She made it so easy for her and helped her get the car we wanted. She also took me through every detail of the vehicle and the app! A true customer service gem! 

Business response:

Hi, Mike, and thank you so much for leaving us a review. We are very pleased to hear that Alycia went and above to ensure that you had the best possible experience. We aim for excellence, and it sounds like that is exactly what our staff did for you. Thanks for choosing Crest Volvo Cars! 

Amit's profile image
Amit 
8 years ago

Very good experience at Crest Volvo Alycia was great. We went by to crest volvo and liked a the car and bought it in less than 2 hours.Good experience at dealership. 

Business response:

Amit, thanks for the kind words! Alycia had a great time helping you! We hope you love your new car and enjoy many happy miles well into 2017 and beyond! 

BW's profile image
BW 
8 years ago

Pleasant experience and actually enjoyed buying a car My husband and I have always found buying a car to be very difficult and stressful. It usually takes us a few weeks (or months) to buy a vehicle. We had looked around some during the summer, but didn't find anything that seemed like a good fit or a dealership that we wanted to do business with, so buying a car kind of got put on hold. Then a few days before Thanksgiving one of our cars was totaled in an accident. A good friend of ours (who is also a mechanic) recommended ... read more

Business response:

What a great story, BW! Thank you so for sharing it! We thank you for coming in to see us. Alycia and Whitney said that you were a pleasure to work with. We hope that you love your new vehicle and don't hesitate to call us if you have any questions at all. Many happy miles in your new Volvo! 

Rockwallcat's profile image
Rockwallcat 
8 years ago

Best car buying experience ever. My wife and I shopped for an suv for 3 weeKS painfully and finally decided to try Volvo one more time since my wife previously owned one. Then we ran into Alycia at Crest Volvo and everything changed. Not only was she very approachable and outgoing she was very knowledgable about the vehicle we were interested in. She was very patient with us. We didn't feel any pressure at all. Definitely an asset to your team. She and her team were very professional. They were very detail oriented and didn'... read more

Business response:

We're so happy that you enjoyed your experience with us! It's great to hear that Alycia and Jeremy left such a good impression on you. We are grateful for your business, and we hope that you will call us if you have any further questions. Enjoy your new Volvo and Happy Holidays! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 8,947 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 8:00 p.m.