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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest Volvo in Frisco deserves every bit of praise I can give. After a frustrating experience with another dealership, I reached out to Crest for a second opinion—and I’m so glad I did. Mark in service was absolutely incredible. He spent days reviewing my case with the warranty team, going back and forth with Park Place’s documentation, and eventually found the clause showing that my hybrid battery was covered under Volvo’s warranty. He kept me updated the entire time, was patient, kind, and truly went above and beyond to he... read more
Business response:
Thank you for taking the time to share your wonderful experience with us. We are truly grateful that you chose to give us a chance for that important second opinion, and we're delighted that decision made all the difference for you. It's fantastic to hear how our service team worked diligently to review your warranty case and collaborate with the warranty team to ensure your coverage was properly identified. We take great pride in keeping our customers informed throughout the process and providing the patient, caring service... read more
Crest Volvo's builds trust, excellent relationships, expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just skilled technicians, they're people you can trust. They take time to listen, explain everything clearly without the jargon, and treat your vehicle like it's their own. Their integrity shines through every interaction, whether they're going the extra mile to solve a tricky problem or being upfront about what you actually need ... read more
Business response:
Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integr... read more
As always, I was greeted promptly the car was ready when promised. Love working with this team
Business response:
We are overjoyed to hear about your positive experience with our team. It means so much to know that you consistently receive prompt service and that we deliver on our promises regarding timing. Your loyalty and trust in working with us is truly appreciated. We look forward to continuing to provide you with the reliable and friendly service you have come to expect from us.
This is the second Volvo we purchased at Crest and Brandon was our salesperson both times. We appreciate the friendly, smoothe, stress free transaction.
Business response:
We are glad to hear about your wonderful experience with your second Volvo purchase from Crest Volvo Cars. It means so much to us that you chose to return for another vehicle and that Brandon was able to provide you with exceptional service once again. Your satisfaction with both transactions shows our commitment to making car buying a pleasant and stress-free experience. Thank you for being a loyal customer and for taking the time to share your positive feedback.
I love Mark Morgello and Crest Volvo! He did such a great job taking care of me and I'll be back very soon!
Business response:
We sincerely value your wonderful feedback about your experience with us! We're thrilled to hear that you had such a positive experience and that our team member made such a great impression on you. Your loyalty means everything to us, and we look forward to welcoming you back very soon.
It was easy to communicate and work with Lyn. Good service, no other comments to add. Thanks.
Business response:
It's wonderful to know that communication was smooth and that you found our service helpful. Your feedback about the ease of working with us means a great deal to our team at Crest Volvo Cars. We truly appreciate you taking the time to share your thoughts and thank you for choosing us for your automotive needs.
Nash was very helpful. He made a very nice video of the car for me to look at after I left. The whole experience was very good. And I love my Volvo
Business response:
We are overjoyed to hear about your wonderful experience with us! We're thrilled that your entire visit exceeded your expectations. Your satisfaction means everything to us at Crest Volvo Cars, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!
Lyn is the best. I have been with crest Volvo for 20+ years. I consult with Lyn on all my car purchases. He is like one of the family!
Business response:
Thank you for your incredible 20+ year loyalty to Crest Volvo! We're thrilled that Lyn feels like family to you and that you trust us with all your car purchases. Your continued support means everything to us, and we look forward to serving you for many more years to come.
Professional in all aspects of service. Inlive when I.get a loaner while my vehicle needs to be there all day. Thisnis convenient for me to not disrupt my day.
Business response:
We are overjoyed to hear about your positive experience with our professional service approach. It's wonderful to know that our loaner vehicle program works well for you when your car needs extended service time. We understand how important it is to keep your daily routine uninterrupted, and we're pleased that this convenient option allows you to go about your day without disruption. Your feedback about the professionalism across all aspects of our service means a great deal to our team at Crest Volvo Cars. We truly value cu... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 6:00 p.m.