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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Always happy with the service from Crest Volvo. Lyn is an excellent service advisor. Having worked with him for 5 years, I have confidence in his opinion and recommendations.
Business response:
Thank you for your loyalty and for sharing this thoughtful feedback! We're thrilled to hear that you've consistently received excellent service and that Lyn has earned your trust over the past five years. Your confidence in his recommendations means a great deal to us, and we’re proud to have him on our team. We look forward to continuing to provide you with exceptional service for years to come!
As always Lyn was great to work with. The service department did a good job with the service.
Business response:
Thank you for sharing your experience! We're so glad to hear that Lyn continues to provide excellent service and that our service department met your expectations. We appreciate your continued trust in us and look forward to assisting you again in the future!
Cater to the customer and prioritizes accordingly and what is of importance to keep the vehicle operating smoothly
Business response:
Thank you for your feedback! We're happy to hear that we’re meeting your expectations by focusing on what matters most to keep your vehicle running smoothly. We always strive to cater to our customers' needs and ensure the best service possible.
Billy was great to work with, and Crest made my purchase easy and everyone was very helpful.
Business response:
Thank you for sharing your experience! We're so glad to hear that Billy was great to work with and that our team made your purchase easy. We truly appreciate your kind words and are happy that everyone was able to assist you. Enjoy your new vehicle, and if you need anything else, don’t hesitate to reach out!
Lyn has set a new standard of service for me. He scheduled my follow-up service appointment, arranged my loaner car, helped me retrieve important documents from my car while in the service bay, and kept me updated at all times. I very much appreciate Lyn's commitment to outstanding customer service.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Lyn went above and beyond to provide outstanding customer service. It's great to know that he took care of everything from scheduling your follow-up appointment to keeping you updated along the way. We truly appreciate your recognition of his commitment to service, and we look forward to continuing to provide you with that same level of care in the future!
The communication was smooth and I really appreciate the detailing of the car. It was better than expectedly
Business response:
Thank you for sharing your positive experience! We’re thrilled to hear that the communication was smooth and that you were impressed with the detailing of your car. We strive to exceed expectations, and it’s great to know we accomplished that for you!
We were welcomed and taken good care of. Alan was kind and very friendly. Locke was knowledgeable and kind. The process was fast and simple. We were offered snacks and beverages which was nice since we came straight from work. They stayed late to help with paperwork since I had to have a late appointment. I have been to many dealership and the service at Crest surpassed all others I have visited.
Business response:
Thank you so much for your wonderful feedback! We’re thrilled to hear that Alan and Locke took such great care of you and made your experience smooth and enjoyable. We’re also glad that the little touches like snacks and staying late helped make your visit more comfortable. Your kind words mean a lot to us, and we’re proud to have exceeded your expectations. We look forward to serving you again in the future!
You are the best in the business. The service is outstanding and always very helpful. Lyn Ford, has taken care of our SUV's and 850 for several years. We go with his recommendations to take care of our Auto's. The service department is really great as they take care of our older SUV which is 20 years old and continues to keep going. We want to thank everyone that works on our cars for what they do for us. My daughter will moving down in late June will be using Crest for her XC60 service. Crest is the best place to go.
Business response:
Thank you so much for your kind words and continued trust in Lyn Ford and our service team! We're so happy to hear that you've had great experiences with us over the years and that we’ve been able to help keep your vehicles in top shape. It’s truly our pleasure to care for your 20-year-old SUV and we’re excited to welcome your daughter when she arrives. We look forward to providing the same level of care and service for her XC60! Thank you for being a valued part of the Crest family!
Exceptional Service in a Challenging Situation In early March, we purchased a used car from Crest Volvo that unfortunately experienced a major engine failure less than 800 miles later. While this was a frustrating and unexpected situation, the team at Crest Volvo went above and beyond to assist us. Once the car was declared unrepairable, they worked diligently with us to ensure we found a suitable replacement. Over the course of several days, we explored multiple options and eventually settled on a car that met our needs. Th... read more
Business response:
Thank you for taking the time to share such a thoughtful and detailed review. We’re so glad to hear that, despite the unexpected challenges you faced, our team was able to turn the situation into a positive experience. It’s wonderful to know that Jeremy, Brandon, and the rest of the team provided you with the support, professionalism, and empathy you deserved throughout the entire process. We truly appreciate your trust in us and your kind recommendation. Your satisfaction is very important to us, and we look forward to bein... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 8,929 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 6:00 p.m.