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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great job and customer service from Jordan He is very professional and informative. I really appreciate him.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about receiving excellent service and working with such a professional and knowledgeable staff member truly means the world to us. We understand how important it is to have someone who takes the time to provide thorough information and maintains the highest level of professionalism throughout your visit. Your appreciation for the outstanding customer care you received reinforces our commitment to delivering exceptional service to eve... read more
Service was quick and convenient with the loaner. Jordan is always great to work with.
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic that you found the service both efficient and hassle-free, and we're pleased the loaner vehicle added to your convenience. Your kind words about Jordan mean so much to us - having dedicated team members who consistently deliver excellent service is what we strive for at Crest Volvo Cars. We truly appreciate you taking the time to share your positive feedback and look forward to continuing to provide you with outstanding service.
Overall have not been super happy with Volvo. Two of my kids owned them with no problems. have had a lot of issues with ours. We purchased our car at another dealer but brought it to you when we had problems (my son used your service and you were the only ones who could solve his problems - may dealers in country) That aside Ally Gallagher was also very professional and was worked with my on multiple issues (mirrors not working properly, navigation/microphone not working, 40K check up). I can't say enough good things about A... read more
Business response:
Thank you for taking the time to share your detailed feedback about your experience with our service team. We understand your frustration with the various issues you've encountered with your vehicle, and we appreciate that you chose to bring it to our service department despite purchasing elsewhere. It's wonderful to hear about your positive experience with our service advisor and how she has consistently provided professional support for both you and your son over the years. Her dedication to working through the mirror conc... read more
Jordan Farmer, our Service representative, is very helpful. He communicates well and is conscious of our time constraints.
Business response:
Your positive feedback means so much to us. We're delighted to hear that your service representative provided such helpful support and communicated effectively with you. Understanding time constraints and working efficiently is something we value deeply at Crest Volvo Cars. It's wonderful to know that your experience reflected our commitment to respectful and professional service. Thank you for taking the time to share your experience with us.
Great advisor who was very polite and kept me updated on the status of my car. I received a detail and was exceptionally happy with how my car turned out!
Business response:
We are grateful for your wonderful feedback! It's fantastic to hear that your advisor provided such courteous service and kept you well-informed throughout the entire process. Knowing that you were exceptionally pleased with how your vehicle turned out after the detailing service truly makes our day. Your experience reflects exactly what we strive to deliver to every customer at Crest Volvo Cars - attentive communication and outstanding results that exceed expectations.
Jordan went to great lengths to make sure my car was in good working condition order. . He took personal responsibility for the work done on my car. I appreciate his efforts.
Business response:
We are ecstatic to hear about your wonderful experience with our team. It's truly heartwarming to know that you received such dedicated service and that extra care was taken to ensure your vehicle was properly maintained. We're proud to have team members who take personal ownership of their work and go above and beyond for our customers. Your recognition of these efforts means everything to us at Crest Volvo Cars. Thank you for choosing us and for taking the time to share your positive experience.
Lyn is very knowledgeable and only has the work done that needs to be done. He lets me know the time frame it will take. He answers my questions so I can understand. I find Lyn to be very competent and respectful.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you found our staff member to be knowledgeable and focused on completing only the necessary work for your vehicle. We're pleased that the clear communication about timeframes and explanations helped you understand the process. Your feedback about receiving competent and respectful service reflects the high standards we strive to maintain at Crest Volvo Cars. Thank you for taking the time to share your experience with us.
Great overall experience. Would highly recommend and would purchase from them again in the future.
Business response:
We are grateful for taking the time to share your positive experience with us. It brings us great joy to know that you found your overall experience to be excellent and that you would recommend us to others. Your confidence in returning to us for future vehicle purchases means the world to our team. We truly value customers like you and look forward to serving you again when you're ready for your next vehicle.
The team has always been great and super fast. More words to meet your minimum.
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that our team has consistently provided you with great service and quick turnaround times. Your recognition of our commitment to efficiency and quality care means so much to us. We truly appreciate your continued trust and look forward to serving you with the same level of excellence in the future.
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 6:00 p.m.