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Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ally did a nice job of explaining what is to be done and the results of the inspection including why something wasn’t really necessary. Don’t know the name of the service greeter but he was very friendly.
Business response:
We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our staff member took the time to clearly explain the inspection process and helped you understand what work was truly necessary. We take pride in providing transparent service that helps our customers make informed decisions. Your kind words about our friendly service approach mean a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to continuing to serve you with... read more
Mark is knowledgeable and responsive. He was very helpful and i would recommend Mark anytime
Business response:
Your positive experience with our team means everything to us. We are thrilled to hear that you found our staff member to be knowledgeable and responsive throughout your visit. It is wonderful to know that the helpful service you received has made such a positive impression. Thank you for taking the time to share your experience and for your recommendation - feedback like yours helps us continue delivering excellent service to all our customers.
Always the best service and pleasant people. Never had to return to have something redone.
Business response:
Thank you for sharing your wonderful experience with us. It truly means the world to hear that you consistently receive excellent service from our team. We take great pride in knowing that our staff creates such a positive atmosphere for you during every visit. Your confidence in our work quality is something we value deeply, and we appreciate that you can trust us to get things right the first time. Reviews like yours motivate our entire team to continue delivering the exceptional service experience that our customers deser... read more
Fabian was very professional, he communicated well and kept me informed throughout the process. He was great!
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about receiving excellent communication and being kept informed throughout your visit means a great deal to us at Crest Volvo Cars. We take pride in our professional service approach and ensuring our customers feel supported every step of the way. Thank you for taking the time to share your experience and for choosing us for your automotive needs.
Had an oil leak and took it in to have diagnosed. Was stressed as we were flying in 3 days and preferred to have the car to go to DFW. Lyn, said he would see what he could do and communicated that it was a cracked oil cap and all it needed was that and an oil change. 24 hours later (yesterday) we had the car back. Got shuttled to and from Crest so it was excellent service. Always a great experience for us at Crest. Thanks Lyn!
Business response:
We are thrilled to hear about your positive experience with us! It sounds like you were under significant time pressure with your upcoming flight, and we understand how stressful it can be when your vehicle needs unexpected repairs. We're so glad our team could quickly diagnose the oil leak issue and determine it was simply a cracked oil cap that needed replacement along with an oil change. Having your car back within 24 hours must have been such a relief before your trip to the airport. We're pleased that our shuttle servic... read more
Always professional, friendly, and personalized. Very good service, can’t stress that enough. My husband uses Crest Infinity, it is literally the building next door. He does not have the same level of service, at all. We both appreciate how well the Crest Volvo remarks t is run. The service advisors have been there a while and that surely says something about their management. My advisor, Lyn, is top notch and makes me feel like my service is what he would suggest for his own family.
Business response:
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience with us. It means so much to hear that you consistently receive professional and friendly service that feels personalized to your needs. Your recognition of our team's dedication to providing excellent service is incredibly meaningful to us. We're proud that our service advisors have built lasting relationships with our customers, and it's wonderful to know that Lyn has earned your trust by treating your vehicle with the s... read more
Thank you to the Volvo team and Lynn Ford’s exceptional service! I appreciate you and your team.
Business response:
Thank you for sharing your wonderful feedback about your experience with our team. We are thrilled to hear that you felt well taken care of and appreciated the exceptional service you received. Your kind words about our service team mean so much to us, and we are glad we could provide you with the outstanding experience you deserved. We truly value customers like you and look forward to serving you again at Crest Volvo Cars.
Billy Delgado is very professional and easy to work with. It was a pleasure doing business with him again.
Business response:
Thank you for taking the time to provide feedback about your experience with our team. We understand that working with professional and approachable staff members makes a significant difference in your car buying journey. It's wonderful to hear that you found the service easy and that you chose to return for another business opportunity with us. Your continued trust means a great deal to our team at Crest Volvo Cars, and we appreciate customers like you who value the professional approach we strive to maintain. We are, howev... read more
Service adviser was very knowledgeable and caring. The repair was completed in a timely manner. Great Service!
Business response:
We are overjoyed to hear about your positive experience with our service team. It means so much to know that you found our service advisor both knowledgeable and caring, as we truly value providing personalized attention to each of our customers. We are pleased that we were able to complete your repair work efficiently while maintaining the high standards you expect. Your feedback about receiving great service motivates our entire team to continue delivering excellent care for you and your vehicle. Thank you for taking the t... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,450 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is open now. It will close at 6:00 p.m.