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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,450 reviews
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maholbrook's profile image
maholbrook 
7 months ago

I have had the pleasure of interacting with Lyn Ford and the Volvo team through 4 purchased vehicles. I would say that speaks for itself! 

Business response:

Thank you for your wonderful feedback! Your loyalty through four vehicle purchases truly demonstrates the exceptional service our team provides. We understand how important it is to build lasting relationships with our customers, and it means so much to know that your experience with our team has consistently met your expectations. Your continued trust in Crest Volvo Cars speaks volumes about the quality of service you have received. We appreciate customers like you who value the dedication and expertise our team brings to e... read more

xphy's profile image
xphy 
7 months ago

The service center provide very satisfactory services. They kindly addressed our requests with great care. We also were offered a convenient loaner car during the process for several days for free. 

Business response:

We are overjoyed to hear about your positive experience with our service center. It's wonderful to know that our team addressed your needs with the care and attention you deserved. We're pleased that the complimentary loaner vehicle made the process more convenient for you during those several days. Your satisfaction with our services means everything to us, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same level of quality service in the future. 

STEPHEN61's profile image
STEPHEN61 
7 months ago

Lynn Ford is very good at helping me maintain my old Volvo, recommending what is needed now and letting me know if there’s something that might need attention in a little while so I can plan on it. Thanks! 

Business response:

We are delighted to hear about your positive experience with maintaining your Volvo. It sounds like you receive excellent guidance on both immediate maintenance needs and future planning for your vehicle's care. We truly value customers who trust us with their older vehicles, and it means so much when our team can help you plan ahead for upcoming service needs. Your feedback about the helpful recommendations and clear communication is greatly appreciated. Thank you for choosing Crest Volvo Cars for your automotive care. 

arhee10's profile image
arhee10 
7 months ago

Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! 

Business response:

We are thrilled to hear about your wonderful experience with our team! Your kind words about receiving excellent care and communicative service truly mean the world to us. We're delighted that you feel so well taken care of, and it brings us great joy to know that this exceptional service has contributed to your loyalty as a Volvo client. At Crest Volvo Cars, we strive to provide outstanding experiences for every customer, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the t... read more

richtreasure's profile image
richtreasure 
7 months ago

Everyone I dealt with was very cordial and professional. I feel they went the extra mile. 

Business response:

Thank you for taking the time to share your positive experience. We are delighted to hear that our team provided you with cordial and professional service throughout your visit. It means so much to us when customers recognize the dedication our staff puts into delivering exceptional care. Your feedback about us going above and beyond truly brightens our day and motivates us to continue providing outstanding service to every customer who walks through our doors. We genuinely appreciate your trust in us and look forward to ser... read more

RMLAU03's profile image
RMLAU03 
7 months ago

Always great service. I am helped immediately and followed up with promptly on any updates. Makes life easy knowing I can come in with anything and be helped with quick resolution. It takes all worries off my plate. 

Business response:

We deeply cherish your wonderful feedback about the exceptional service you receive at Crest Volvo Cars. It means everything to us to know that you feel supported right away and that our team keeps you informed with timely updates throughout the process. We understand how valuable it is to have a trusted place where you can bring any concern and receive swift solutions. Your confidence in our ability to handle your needs efficiently and remove those worries from your mind truly motivates our entire team to continue deliverin... read more

randall.shaw's profile image
randall.shaw 
7 months ago

Great service department. Ally was especially helpful and the loaner car was very nice to drive. 

Business response:

We are glad to hear about your positive experience with our service department. Your feedback about the helpful assistance you received and the quality of the loaner vehicle means a great deal to us at Crest Volvo Cars. We strive to provide exceptional service and ensure our customers have reliable transportation while their vehicles are being serviced. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you in the future. 

MEGANA's profile image
MEGANA 
7 months ago

I love the friendliness of the staff team members, and the ease and speed of service when coming into the service department. Team members are always helpful even when I do not have an appointment. 

Business response:

We deeply cherish your wonderful feedback about our team's welcoming approach and the efficient service you receive in our department. Your recognition of our staff members' helpfulness, especially when accommodating walk-in visits, truly means a lot to us at Crest Volvo Cars. We are delighted that you consistently experience the quick and smooth service we strive to provide. Your positive experience reflects our commitment to making every visit convenient and pleasant for our valued customers. 

BECCA8's profile image
BECCA8 
7 months ago

Excellent service as always! I would highly recommend Crest Volvo to anyone needing service on their Volvo! Lyn is great to work with and always answers any questions I have. Crest Volvo is a drive for me but well worth it! They always make sure I have a loaner when my car will be in the shop for a repair. 

Business response:

Thank you for your review and for being such a loyal customer! We are thrilled to hear that you continue to have outstanding experiences with our service team. It means so much to know that you find the drive worthwhile and that we consistently meet your expectations. We take pride in ensuring our customers have reliable transportation while their vehicles are being serviced, so we're pleased the loaner car program works well for you. Your recommendation means the world to us, and we truly appreciate your continued trust in ... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,450 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 6:00 p.m.