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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,450 reviews
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PATADLER's profile image
PATADLER 
8 months ago

As usual everything was great. Love working with this team. Appreciate the car wash! Have a great day 

Business response:

We are utterly delighted to hear that your experience with our team continues to meet your expectations. Your loyalty means everything to us, and we truly value the trust you place in us. It's wonderful to know that you enjoyed the complimentary car wash service - we believe those thoughtful touches make a difference in our customers' overall experience. Thank you for taking the time to share your kind words about working with our team. We look forward to continuing to provide you with exceptional service. 

COLLINS4COLLINS's profile image
COLLINS4COLLINS 
8 months ago

Crest Volvo offers Excellent customer service. Jordan was very responsive and professional in handling my customer service business. 

Business response:

We are happy to hear about your positive experience with our customer service team. Your feedback about receiving responsive and professional service means a great deal to us at Crest Volvo Cars. We take pride in ensuring our customers feel valued and well-cared for throughout their experience with us. Thank you for taking the time to share your thoughts about the outstanding service you received. 

DSHIPLEY250's profile image
DSHIPLEY250 
8 months ago

Everyone was great to work with. Only thing I didn't like is the 15 work minimum requirement on this review form. 

Business response:

We are privileged to have had the opportunity to work with you and appreciate your kind words about our team. It means so much to us when customers recognize the effort everyone puts in to provide excellent service. Your feedback about working with our staff truly brightens our day and motivates us to continue delivering the quality experience you deserve. Thank you for taking the time to share your positive experience. 

MICHAEL.D.'s profile image
MICHAEL.D. 
8 months ago

I am so impressed with Crest Volvo and how they handled a somewhat unusual situation. And during the entire process their customers are treated like first class including loaners with drop off/pickup. I’m new to Volvo but am loving the car as well as the Sales and Service departments at Crest. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to know that we were able to handle your unique situation with care and that you felt treated with the first-class service you deserve. We're delighted that our loaner vehicle program with convenient drop-off and pickup service made the process smooth for you. As someone new to the Volvo family, your positive feedback about both our sales and service teams truly brightens our day. Thank you for taking the time to share your tho... read more

HRU_WANG's profile image
HRU_WANG 
8 months ago

Jasmin is really professional, friendly and warmhearted. Besides helping me and my wife on the recent maintenance, she even helped us schedule the next interior detailed cleaning service on the same date for our convenience. 

Business response:

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional service that went above and beyond your expectations. We take great pride in having team members who demonstrate such professionalism and genuine care for our customers. The fact that our staff took the initiative to coordinate your maintenance with your interior detailing appointment shows the kind of thoughtful service we strive to provide. Your recognition of the friendly and warmhearted approach means so much t... read more

CCPM's profile image
CCPM 
8 months ago

Great service again! I will continue to use this dealership for my maintenance needs because they make it so easy. 

Business response:

Thank you for sharing your positive experience with us at Crest Volvo Cars! We are delighted to hear that you found our service excellent once again. It means so much to know that we continue to make your maintenance experience convenient and hassle-free. Your loyalty and trust in choosing us for your ongoing automotive needs is truly appreciated. We look forward to providing you with the same quality service in the future. 

JENNI.DENSON's profile image
JENNI.DENSON 
8 months ago

The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. 

Business response:

We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve. 

afbuba_95's profile image
afbuba_95 
8 months ago

The staff were very professional, attentive and courteous. Big thanks to Daniel Carlos and Mark Morgello for taking care of us! 

Business response:

We are happy to hear about your positive experience with our team. Your kind words about our staff being professional, attentive and courteous truly mean a lot to us. It's wonderful to know that Daniel Carlos and Mark Morgello provided you with exceptional care during your visit. We take pride in having team members who go above and beyond to ensure our customers feel valued and well taken care of. Thank you for taking the time to share your experience. 

The Blue’s's profile image
The Blue’s 
8 months ago

We have had our Volvo serviced at Crest Volvo for several years, since moving to the area. Their service department is excellent! We recently purchased a new Volvo from Crest. Greg Bryan was highly recommended to us. He helped us with the purchase of our new car. He was wonderful every step of the way. He quickly responded to our phone calls and emails, even after hours, answering all of our questions. (We do not live in the Dallas area.) Greg was very patient and understanding as we went through the process, long distance, ... read more

Business response:

We are thrilled to hear about your wonderful experience with both our service department and sales team. It means so much to know that you continue to trust us with your Volvo care after several years, especially when you travel two hours each way to visit us. Your loyalty to our dealership and the Volvo brand for over 40 years is truly remarkable. We are delighted that Greg provided such exceptional support throughout your vehicle purchase process, responding quickly to your calls and emails even after hours and patiently g... read more

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,450 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is open now. It will close at 6:00 p.m.