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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,220 reviews
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DougMKZ17's profile image
DougMKZ17 
7 months ago

Great service, and great costumer service. Thanks to Lyn for his assistance and advice. Keep up the good work. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our service team. Your kind words about the exceptional customer service you received truly mean the world to us. We understand how important it is to have knowledgeable assistance and helpful advice when making decisions, and we are delighted that our team member provided exactly that level of support. Your encouragement motivates our entire team to continue delivering the high-quality service that our customers deserve. We genuinely appreciate you taki... read more

COSTENHOUSE's profile image
COSTENHOUSE 
7 months ago

Jordan has continually made sure service was excellent for over 5 years. Appts scheduled at my convenience, calls with findings that need approval. Work quality excellent. 

Business response:

We are absolutely thrilled to hear about your outstanding experience over the past five years. Your feedback about consistently excellent service truly means the world to us at Crest Volvo Cars. We understand how important it is to have appointments that work with your schedule and clear communication about any service needs. It brings us great joy to know that our team member has provided you with such reliable, high-quality care for your vehicle. Your loyalty and trust in our service department is deeply appreciated, and w... read more

webbdank's profile image
webbdank 
7 months ago

Very kind respectful and concerned. My car was clean. Lyn Ford was very helpful and caring. 

Business response:

We sincerely value your wonderful feedback about your experience with us. It brings us great joy to know that you felt our team was kind, respectful, and genuinely concerned about your needs. We take pride in ensuring every vehicle is thoroughly cleaned and ready for our customers. Your recognition of the helpful and caring service you received means so much to our entire team. Thank you for choosing Crest Volvo Cars and for sharing your positive experience with others. 

MARCIATERNER's profile image
MARCIATERNER 
7 months ago

We always get excellent service with lynn ford and everyone at crest always goes out of his/her way to make sure everything goes well! This is why we have been crest customers since moving to dallas in 2012! 

Business response:

Thank you for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you consistently receive outstanding service and that our team continuously makes the effort to ensure everything goes smoothly for you. Your loyalty since you moved to Dallas truly means the world to us at Crest Volvo Cars. It brings us great joy to know that we have earned your trust and continue to exceed your expectations year after year. We look forward to serving you and your family for many more years to come! 

KALANHEUSER's profile image
KALANHEUSER 
7 months ago

Very nice service experience, with a great waiting area. Appreciate being given a loaner vehicle. Service associates we terrific to deal with. A class experience all around. 

Business response:

Thank you for your wonderful feedback about your service experience with us. We are delighted to hear that you found our waiting area comfortable and that providing you with a loaner vehicle made your visit more convenient. It means so much to know that our service team provided you with terrific support throughout your time at Crest Volvo Cars. Your recognition of the quality experience we strive to deliver truly makes our day. We appreciate you taking the time to share your positive experience and look forward to continuin... read more

Eileen's profile image
Eileen 
7 months ago

Services were explained clearly at the start. Dropped off the car in the morning, and got it back by the end of the day. 

Business response:

We are overjoyed to hear about your positive experience with our service team. It means so much to us that our staff took the time to walk you through everything clearly from the beginning. We understand how important it is for our customers to feel informed about their vehicle's service needs. Your feedback about our efficient same-day turnaround is wonderful to hear - we know your time is valuable and we work hard to get you back on the road as quickly as possible. Thank you for choosing Crest Volvo Cars and for taking the... read more

JLM's profile image
JLM 
7 months ago

Jasmin went above and beyond. Really appreciate it - makes the customer feel valued. Thank you very much. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with us. It sounds like our team member truly made a positive impact by going the extra mile for you. We understand how important it is for our customers to feel valued and appreciated, and we are delighted that this was reflected in your visit. Your kind words mean so much to our entire team at Crest Volvo Cars. We genuinely appreciate you taking the time to share your feedback with us. 

AMY_MARTIN101's profile image
AMY_MARTIN101 
7 months ago

Answered my questions when making the appointment for recall service. No fuss setting up a loaner car. When my car filled on the way to the dealership, it took care of me. Thank you! 

Business response:

We deeply cherish your positive feedback about your recent recall service experience. It's wonderful to hear that our team was able to address all your questions when scheduling your appointment and that the loaner car arrangement went smoothly. We understand how stressful it can be when unexpected issues arise, and we're pleased that our team was able to take care of you when your vehicle had trouble on the way to our dealership. Your experience reflects our commitment to providing reliable service and support when you need... read more

VIJAYKV's profile image
VIJAYKV 
7 months ago

My Service advisor, Ally, was awesome and took care of all the service needs of my vehicle. She accommodated my ad hoc requests and saved my time. 

Business response:

We are delighted to hear about your positive experience with your vehicle service. It sounds like your service advisor provided exceptional care by handling all your vehicle's needs and being flexible with your unexpected requests. We understand how valuable your time is, and we're pleased that the service process was efficient for you. Thank you for taking the time to share your experience with Crest Volvo Cars - your feedback means a great deal to us. 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,220 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 8:30 a.m.