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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lyn at Crest Volvo is always incredibly helpful. We really appreciate his professionalism, he always makes sure repairs are done well, we are taken care of quickly, and everything is clearly explained .
Business response:
We greatly appreciate your wonderful feedback about your experience with our team. It's fantastic to hear that you found our service incredibly helpful and that the professionalism made such a positive impression. We're thrilled that your repairs were completed to your satisfaction and that you felt well taken care of throughout the process. Your recognition of how clearly everything was explained means so much to us. Thank you for taking the time to share your experience - customers like you make our work truly rewarding.
Mark true professional. Friendly efficient and made the whole process simple and enjoyable. Great job!
Business response:
We are delighted to hear about your wonderful experience with our team. It sounds like you received exactly the kind of professional service we strive to provide every day. We're thrilled that your visit was both simple and enjoyable, and that our team member made such a positive impression with their friendly and efficient approach. Your feedback means so much to us at Crest Volvo Cars, and we truly appreciate you taking the time to share your experience. Thank you for choosing us!
Good buying experience with great staffs. Would recommend others to buy from Crest Volvo. Best
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive purchasing experience with our team. Your recommendation truly means the world to us. We take great pride in providing excellent service, and knowing that our staff made your visit memorable reinforces our commitment to every customer who walks through our doors. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Had. a method to except a towed car on a Sunday. So my car was left there and looked at first thing Monday morning. Was called to inform that they had the car and that it would be looked at soon. One thing I did not like about the service department was that I had to pay 3% extra to pay with my credit card.
Business response:
Thank you for your wonderful feedback about your recent experience. We are happy to hear that your Sunday towing arrangement worked well for you and that we were able to get your vehicle looked at first thing Monday morning. We understand that prompt communication is important, so we're glad our team called to keep you informed about your car's status. We appreciate you taking the time to share your experience and value your business with us.
Crest Volvo is an awesome dealership! Their service department is top notch and always does an excellent job.
Business response:
Thank you for taking the time to share your wonderful feedback about your experience. We are grateful to hear that you find our dealership exceptional and that our service team consistently delivers outstanding results for you. Your recognition of the quality work our service department provides means so much to us. We truly appreciate customers like you who take the time to acknowledge the dedication our team puts into every service visit. Your positive words motivate us to continue maintaining the high standards you have c... read more
Wonderful experience as always. There’s no one better than Lyn Ford, he always takes care of the car and keeps my 2012 in tip top shape! And is a very nice, pleasant person! I appreciate his attention to my older car just as he would a newer one. Great customer service, super friendly, and I’ll be back, wouldn’t go anywhere else! And I come from Corinth.
Business response:
Thank you for your review and for being such a loyal customer. We are overjoyed to hear about your consistently wonderful experiences with us. It means so much that you feel your vehicle receives the same level of care and attention as our newer models - that commitment to treating every car with equal dedication is truly important to us. Your kind words about receiving great customer service and the super friendly atmosphere at our location really warm our hearts. We understand that making the trip from Corinth shows real t... read more
Great customer service and care. Bryce and Tina (Loaner Dept) were top notch and kept me informed throughout the process.
Business response:
We greatly appreciate your wonderful feedback about your experience. It's fantastic to hear that you received excellent customer service and felt well cared for throughout your visit. We're particularly pleased that Bryce and Tina in our Loaner Vehicle Department provided you with outstanding support and kept you well-informed during the entire process. Their dedication to clear communication and exceptional service truly reflects our commitment to making every customer experience smooth and positive. Thank you for taking th... read more
Crest Volvo is great. Ally is professional, communicates repair needs and costs clearly, and the service bays at Crest are immaculate.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found our team professional and appreciated the clear communication regarding your repair needs and associated costs. It means so much to us that you noticed the cleanliness of our service areas - we work hard to maintain those high standards. Your positive feedback reinforces our commitment to providing excellent service and creating a welcoming environment for all our customers. We truly value your trust in us and lo... read more
I had such a great experience at Crest Volvo! Ricardo made the entire process smooth and stress-free with his professionalism, knowledge, and kindness. He truly went above and beyond to make sure I was taken care of and comfortable with every step. On the service side, Jordan is equally excellent. He communicates clearly, is always helpful, and makes sure my car is in top shape every time I bring it in. It’s rare to find a team that is consistently this dedicated to customer care.
Business response:
We are overjoyed to hear about your wonderful experience with our team! It's truly heartwarming to know that Ricardo provided such exceptional service by making your process smooth and comfortable. His dedication to going above and beyond reflects the commitment we strive for in everything we do. We're equally pleased that Jordan has consistently delivered excellent service care for your vehicle. Clear communication and ensuring your car stays in perfect condition are priorities we take seriously, and it means so much to kno... read more
Crest Volvo Cars has a 4.7 star rating with 10,243 reviews.
Crest Volvo Cars is closed now. It will open at 8:30 a.m.