This profile has been claimed by the business owner or representative.
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been coming to Crest Volvo service dept. for years for both our vehicles. Excellent as always, Lynn, my advisor, goes beyond whatever I need done, I cannot say enough!
Business response:
Thank you for your continued trust in our service department! We’re thrilled to hear that Lynn consistently goes above and beyond to meet your needs. We truly appreciate your loyalty over the years and are grateful for the opportunity to serve you. If there’s anything else we can do for you, don’t hesitate to reach out!
This dealership has been one of the easiest to ever work with, straightforward and no pushy salespeople.
Business response:
Thank you for your kind feedback! We're so glad to hear that your experience with us was straightforward and comfortable. We strive to create a welcoming and hassle-free environment for all of our customers, and it’s great to know we succeeded in doing so for you. We truly appreciate your trust and look forward to assisting you again in the future!
Bailey is an expert on Volvo cars and systems. She worked hard to make this deal happen and is a great ambassador for Crest.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Bailey's expertise with Volvo vehicles and dedication made a lasting impression. It’s clear she went above and beyond to ensure everything came together smoothly, and we’re proud to have her representing Crest. Your recognition means a lot, and we’re so glad she helped make your experience a great one.
The environment is relaxed and people pleasant. My sales person was confident and low pressure- but interested in helping get things right. I changed my mind on the actual car I wanted last minute and he didn't even flinch- no worries! All changed in a flash. Definitely a good experience.
Business response:
Thank you for your great feedback! We're so happy to hear that you had a relaxed and pleasant experience with us. It’s wonderful to know that your salesperson was able to accommodate your last-minute change with ease and without any pressure. Providing a stress-free and helpful environment is something we truly value, and we’re glad we could make things right for you. We appreciate your trust and look forward to helping you again in the future!
Easiest transaction I've ever had! Sales Associate was excellent and the entire process was simple. No haggling and back and forth, just a straight-up negotiation and fast delivery!
Business response:
Thank you for sharing your experience! We're thrilled to hear that your transaction was the easiest you've ever had. We aim to make the car-buying process as straightforward and stress-free as possible, and it's great to know that our sales team delivered on that promise. Your feedback means a lot, and we're so glad to have earned your trust with a smooth and efficient experience!
Service was straightforward and easy. Went in for my 70k mile service and no pressure to get anything else. Loaner provided was clean and a newer version of my car. Overall 10/10.
Business response:
Thank you for sharing your experience! We're happy to hear that your 70,000-mile service was smooth and pressure-free. It's great to know that you felt comfortable throughout the visit and that the loaner vehicle met your expectations—it’s always a bonus to enjoy a newer version of your car while yours is being serviced. We truly appreciate your kind words and are thrilled to hear it was a 10/10 experience!
Keith is great and the mechanics fixed everything so fast! Thank you for your urgency.
Business response:
Thank you for your kind words! We're thrilled to hear that Keith and our team were able to get everything fixed quickly and efficiently. We know how important it is to have things taken care of in a timely manner, and we’re glad we could meet your expectations. If there’s anything else we can do for you, feel free to reach out!
There were very helpful and precise on what my car needed from service point. The team was courteous and kind.
Business response:
Thank you for sharing your experience! We're happy to hear that the service team was both helpful and clear in explaining what your vehicle needed. It's great to know that their courteous and kind approach made a positive impression. Providing clear communication and thoughtful service is something we strive for, and we're grateful for your feedback. We look forward to assisting you again in the future!
Lynn took 15 minutes of extra time to help me return the loaner, pick up my car and save another 170 mile round trip to Crest Volvo. He deserves a raise.
Business response:
Thank you for sharing your experience! We're so glad to hear that Lyn went above and beyond to make your visit as convenient as possible. It’s employees like him who truly make a difference, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words to Lyn and the team! If you need anything else, don’t hesitate to reach out.
Crest Volvo Cars has a 4.7 star rating with 8,936 reviews.
Crest Volvo Cars is closed now. It will open on Monday at 7:00 a.m.