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6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easiest transaction I've ever had! Sales Associate was excellent and the entire process was simple. No haggling and back and forth, just a straight-up negotiation and fast delivery!
Business response:
Thank you for sharing your experience! We're thrilled to hear that your transaction was the easiest you've ever had. We aim to make the car-buying process as straightforward and stress-free as possible, and it's great to know that our sales team delivered on that promise. Your feedback means a lot, and we're so glad to have earned your trust with a smooth and efficient experience!
Service was straightforward and easy. Went in for my 70k mile service and no pressure to get anything else. Loaner provided was clean and a newer version of my car. Overall 10/10.
Business response:
Thank you for sharing your experience! We're happy to hear that your 70,000-mile service was smooth and pressure-free. It's great to know that you felt comfortable throughout the visit and that the loaner vehicle met your expectations—it’s always a bonus to enjoy a newer version of your car while yours is being serviced. We truly appreciate your kind words and are thrilled to hear it was a 10/10 experience!
Keith is great and the mechanics fixed everything so fast! Thank you for your urgency.
Business response:
Thank you for your kind words! We're thrilled to hear that Keith and our team were able to get everything fixed quickly and efficiently. We know how important it is to have things taken care of in a timely manner, and we’re glad we could meet your expectations. If there’s anything else we can do for you, feel free to reach out!
There were very helpful and precise on what my car needed from service point. The team was courteous and kind.
Business response:
Thank you for sharing your experience! We're happy to hear that the service team was both helpful and clear in explaining what your vehicle needed. It's great to know that their courteous and kind approach made a positive impression. Providing clear communication and thoughtful service is something we strive for, and we're grateful for your feedback. We look forward to assisting you again in the future!
Lynn took 15 minutes of extra time to help me return the loaner, pick up my car and save another 170 mile round trip to Crest Volvo. He deserves a raise.
Business response:
Thank you for sharing your experience! We're so glad to hear that Lyn went above and beyond to make your visit as convenient as possible. It’s employees like him who truly make a difference, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words to Lyn and the team! If you need anything else, don’t hesitate to reach out.
Everyone was helpful and courteous, even when I had my bulldog determination. Making the car buying experience enjoyable. We are first time new car buyers. Everyone was helpful when charging questions arose. Thank You
Business response:
Thank you for sharing your experience with us! We're thrilled to hear that our team made your first new car purchase an enjoyable one. It's great to know that everyone remained helpful and courteous. We're especially glad our team could support you through the process and provide clear answers to your charging questions. We truly appreciate your trust in us for such an important milestone, and we’re always here if you have more questions down the road.
Ally is always very helpful and friendly. Never seems bothered with you or your calls. Seems to have the customer's best interest in mind. She is definitely- an asset to your company's service dept.!!!
Business response:
Thank you for the wonderful feedback! We’re thrilled to hear how helpful and friendly Ally has been during your visits. It means a lot to know that she consistently makes you feel welcome and supported. Her commitment to putting customers first truly stands out, and we agree—she’s a valuable part of our service team. We appreciate you taking the time to recognize her!
Jordan Farmer is the very best service rep I have ever had. He takes great care of me and their entire service department is friendly and efficient.!
Business response:
Thank you for the fantastic review! We're thrilled to hear that Jordan and our service team have taken great care of you. It's always wonderful to know that our efforts to provide friendly and efficient service have made such a positive impact. We truly appreciate your kind words and look forward to assisting you again in the future!
I appreciate being able to use a car while mine is in the shop. Ally is always helpful, pleasant and accommodating when scheduling an appointment and keeping me updated on the car’s status. Having a clean car when I leave is also a nice perk.
Business response:
Thank you so much for your kind words! We're thrilled to hear that Ally has been so helpful and accommodating during your visits. It's great that the loaner car and regular updates made your experience more convenient. We’re also happy to know you enjoyed the added touch of a clean car when you leave. We truly appreciate your feedback and look forward to continuing to serve you!
Crest Volvo Cars has a 4.7 star rating with 8,947 reviews.
Crest Volvo Cars is closed now. It will open at 7:00 a.m.