This profile has been claimed by the business owner or representative.
Crest Volvo Cars
- Car Dealers
- Frisco, TX
About this business
Location details
6020 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mike was immediately responsive to my inquiry for an XC90 that the dealership just added to their online inventory. I indicated an interest in the vehicle and Mike responded with a friendly email introducing himself and letting me know I could personally reach out to him for any help and/or information I wanted. I scheduled a time to check out the car and Mike had the XC90 pulled up to the showroom so I could look at it. I decided I wanted to purchase and Mike made everything go smoothly, there was very little to do on my pa... read more
Business response:
Thank you for your wonderful feedback about your experience with us. We are delighted to hear that Mike was so responsive when you inquired about the XC90 and made the process seamless for you. It sounds like he truly understood your needs and went above and beyond by having the vehicle ready for your visit to the showroom. We understand how important it is to have a smooth purchasing experience, and we are thrilled that everything came together so efficiently for you. Getting you into your new XC90 in just three days, inclu... read more
Crest Volvo was able to accommodate me so I could make a convenient appointment for my car. Ally is always helpful and very pleasant.
Business response:
We are privileged to hear about your positive experience with our scheduling flexibility. It means a great deal to know that we could work with your availability to find a convenient appointment time for your vehicle service. We truly value customers like you who take the time to share their feedback, and we're delighted that Ally provided you with such helpful and pleasant service throughout your visit. Your satisfaction is our priority, and we look forward to continuing to serve you and your vehicle with the same level of ... read more
Fantastic service experience(s) now for past 5 years. Great service advisor - Ally Gallagher. Loaner vehicle, no problems. Great experience each time!
Business response:
Your positive experience over the past five years means everything to us at Crest Volvo Cars. We are thrilled to hear that you have consistently received fantastic service and that each visit has been a great experience. It's wonderful to know that our loaner vehicle program has worked seamlessly for you with no issues. Your loyalty and trust in our team truly reflects our commitment to providing exceptional automotive care. We value customers like you who take the time to share their experiences, and we look forward to cont... read more
Great service! Our original problem was not fixed after a first service visit, but the team got us back in and made it right.
Business response:
We are overjoyed to hear about your positive experience with our service team. We understand that your initial visit didn't resolve the issue completely, and we truly appreciate your patience as our team worked to make things right for you. Your feedback highlights exactly what we strive for at Crest Volvo Cars - ensuring every customer leaves satisfied with the solution to their vehicle's needs. Thank you for giving us the opportunity to correct the situation and for recognizing our commitment to getting the job done proper... read more
Service is good , my car is running smoothly and feeling little bit difference after the service and Mark answered all questions in detail . Thanks
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful that you noticed a difference in how your car is running after the service - that smooth performance is exactly what we strive to deliver. We're also pleased that our team member provided thorough answers to all your questions and took the time to explain everything in detail. Your satisfaction with the quality of service means a great deal to us at Crest Volvo Cars, and we appreciate you taking the time to share your experience.
Great communication kept me up to date and gave suggestions for documenting intermittent issue I’ve had
Business response:
Your positive experience means everything to us. We understand how valuable clear communication can be when dealing with vehicle concerns, and we are thrilled that our team kept you informed throughout the process. It sounds like the guidance we provided for tracking your intermittent problem was helpful, and we appreciate you taking the time to share your experience. Thank you for choosing Crest Volvo Cars and for trusting us with your vehicle needs.
It’s always a pleasure and hassle free to work with the service department here
Business response:
We are pleased to hear that working with our service department has been such a positive experience for you. Your feedback about the hassle-free service truly means a lot to us at Crest Volvo Cars. We strive to make every visit smooth and enjoyable, and it sounds like our team is delivering on that commitment. Thank you for taking the time to share your experience - it helps us continue providing the quality service our customers deserve.
Lynn is the best advisor I have ever had during my years of car ownership. Because of him, I plan to purchase another Volvo just to have him as my advisor again. He provides outstanding customer service and is thorough and precise in his work.
Business response:
We are absolutely thrilled to hear about your exceptional experience with your service advisor. It's wonderful to know that you received such outstanding customer service and thorough, precise work during your time with us. Your loyalty and trust in our team means everything to us, and we're honored that your positive experience has influenced your decision to consider another Volvo purchase. We truly appreciate customers like you who recognize the dedication our team puts into providing excellent service, and we look forwar... read more
My experience with the service department was excellent. Ally is a great communicator and keeps me informed of the progress. They actually had my car ready sooner than expected. When I expressed concern because I had contractors coming that afternoon, Ally arranged to have my car valeted to me. That is above and beyond service!!! My car was much cleaner than when I took it to them, which I greatly appreciated.
Business response:
We are elated to hear about your excellent experience with our service department! It's wonderful to know that our team provided clear communication throughout the process and kept you well-informed about your vehicle's progress. We're thrilled that we could complete your service ahead of schedule and that our team went the extra mile by arranging valet service to accommodate your afternoon plans with contractors. This kind of thoughtful service is what we strive for every day. We're also delighted that you noticed how clean... read more
Frequently asked questions about Crest Volvo Cars
How is Crest Volvo Cars rated?
Crest Volvo Cars has a 4.7 star rating with 10,220 reviews.
When is Crest Volvo Cars open?
Crest Volvo Cars is closed now. It will open at 8:30 a.m.