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Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Elizabeth was very helpful and accessible. She responded every questions i had. Overall a good experience.
Business response:
It's great to see you enjoyed an easy and efficient car buying event at Criswell. We value your business and welcome you to reach out with any additional questions.
They very professional, Mr. Enrique is very kind and good sale person. I have a good experience purchase my car, Mr Enrique always be kind, nice and very professional with everything I ask him about the car.
Business response:
Thank you for sharing this positive feedback! We hope to be of service to you in the future.
Gail was excellent at letting me know what was going on while I waited, what work needed to be done, and why.
Business response:
It's great to see you were satisfied with the excellent customer service you received at Criswell. We value the opportunity to provide the service your vehicle needs and welcome you to reach out with any additional questions.
Like to take this opportunity to say thanks to Dalton and his service team. Dalton has restored my trust after a few bad experiences last year with previous service consultant. How Dalton treated his customer was like "Day and Night" compared to previous service consultant. He is very tentative to your needs and very professional. I knew the moment that he can be trusted (and work with) when how he greeted his customer with an open smile, whereas, the previous consultant just take your keys and not really want to deal with y... read more
Business response:
Thank you for taking the time to share this feedback. We are happy to see your recent experience was much more positive than past visits. We value your patronage and look forward to continuing to provide both excellent customer care and high quality vehicle service.
Customer service was amazing recommend coming here for anyone that would want to get a starter car
Business response:
We're happy to see we could help you out! We value your business and truly appreciate your recommendations.
The service advisor is very professional and the communication was very effective using text messages (by customer's request). Shuttle service was on time as expected.
Business response:
It's great to see you were satisfied with your Criswell Nissan experience! Our team is always happy to help with any of your automotive needs, and we hope to see you when your vehicle is due for its next routine service visit.
Edwin had a lot of patience and was willing for us to test drive all the cars we asked about. Keep up the good work Edwin!! Christine was great too. She was friendly and easy to talk to and she made my buying experience very easy and straight forward and that was a big plus for me.
Business response:
Our friendly and professional team is here to help, and it's wonderful to know you had a 5-star car buying experience at Criswell!
Noticed on Wednesday loud noise coming from muffler area of car.Took my 2013 Nissan Sentra to Criswell Nissan on Saturday Morning. No Appointment. Arrived at 8:45. Diagnostic was performed (with pictures taken on advisor iPhone)my vehicle was missing a bolt connecting the muffler. Need a connector kit. Work was performed very satisfactory. Left dealership at 11:30. All good for now!
Business response:
Thanks for stopping by! We're happy to see we were able to take care of this issue and get you back on the road in a timely manner. Don't hesitate to reach out if anything else comes up.
Criswell provided a great quick experience for me when I was in a time crunch! Enrique Sotelo provided superior customer service, was on his game and made sure to walk me through every step of the process. Enrique's customer service was a huge factor in me purchasing from this dealership!
Business response:
We're happy we could really help you out! Thanks for choosing to work with our team and for taking the time to highlight the efforts of our staff. Don't hesitate to stop by or give us a call if we can be of service to you in the future.
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
When is Criswell Nissan open?
Criswell Nissan is open now. It will close at 6:00 p.m.