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Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Overall good service. In, out, no questions, and a complete report. I'm always surprised to see dealership service centers these days that still only deal in paper records. Having a digital record / account to track vehicle service in this day and age is a major convenience.
Business response:
We value the opportunity to work with you and truly appreciate this feedback. We hope to see you again when your vehicle is due for its next routine service visit.
I have been a long time customer at Criswell. They never fail to please and get me the very best deal!!!
Business response:
It's great to know you can depend on the top notch team at Criswell! We appreciate your continued patronage and look forward to your next visit with us.
The Criswell team did a fabulous job! They got me to the rate and payment I was looking for. Very transparent and honest about their business. Edwin did a wonderful job at helping me pick out my frontier and went above and beyond to make sure I got excellent customer service!
Business response:
Customer satisfaction is important to us, and it's wonderful to know you were satisfied with your vehicle buying experience. Our top notch team is always happy to help with any of your automotive needs, and we welcome you to reach out if we can be of service to you in the future.
This last “service” was costly. I am sad that replacing the faulty computer was too expensive to do. Now that I have joined a Facebook group, I understand that this problem is common with my model. I have been advised to drive the car with the buzzer going whenever I am in drive. The computer might correct itself.
Business response:
Thank you for sharing this feedback. We are sorry to see you are experiencing this issue with your vehicle, and we encourage you to reach out if we can be of further assistance.
Good service advisors and good technicians who always provide an outstanding service! That is the reason I take my car to Criswell.
Business response:
Our top notch team is committed to providing a high quality service experience each time you visit Criswell. We appreciate your continued patronage and look forward to seeing you soon!
Great service. Duce is a pleasure to deal with. Tends to my needs in a very professional way. I recommend Criswell for all your transaction needs.
Business response:
It's great to know you can count on our staff to provide an exceptional service event! Don't hesitate to reach out if we can help in any other way.
Liz was a pleasure to work with and was knowledgeable. She made us feel like we were important
Business response:
Our staff is dedicated to delivering a great car buying experience. We are happy to see you were pleased with your experience and welcome you to reach out if we can be of further assistance.
I had a great experience! Advisor was very nice and knowledgeable! I forgot my advisor’s name but you guys need to hire more advisors like her!
Business response:
Thanks so much for sharing this positive feedback! We look forward to the next opportunity to work with you here at Criswell.
Always friendly and helpful. Easy to schedule appointments online. Comfortable and clean waiting areas always.
Business response:
It's our goal to offer an easy and efficient service event, and it's great to see you were satisfied with your experience at Criswell. We look forward to your next visit with us!
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
When is Criswell Nissan open?
Criswell Nissan is open now. It will close at 6:00 p.m.