Cross Creek Hospital's cover image
Claimed

This profile has been claimed by the business owner or representative.

Cross Creek Hospital

2.0

About this business

Cross Creek Hospital is an inpatient treatment center for children, adolescents, and adults who are struggling with a wide variety of mental health concerns. Cross Creek provides patients with comprehensive inpatient care that focuses on facilitating stabilization and increasing personal growth. It is the goal of this treatment program to improve functioning and instill new skills that will promote a higher quality of life. The expert clinical staff members employed at Cross Creek are dedicated to delivering the best possibl... read more

Location details

8402 Cross Park Dr, Austin, TX, 78754, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.0438 reviews
Select a rating
Tom W.'s profile image
Tom W. 
rating
7 years ago

Sh*tty hospital. Ex-wife was here (was still married to her at the time). Not competent in so many different ways: - They botched the court request for extended involuntary commitment. By failing to request involuntary administering of medications, she effectively sat there for two whole weeks, without meds. -By the time meds started, insurance company questioned her need to be there. Hospital could not adequately represent her condition leading to denial of benefits for nearly two of the 6 weeks she was committed ($18k),... read more

Nichol J.'s profile image
Nichol J. 
rating
8 years ago

Pros and cons to this hospital. My 18yr old daughter was sent here after a suicide attempt. Acceptance to the hospital was fast and easy. Location was easy to get to. Communication from staff about visiting hours, telephone visits and what items to bring was poor. My daughter complained that the food quality was poor and housekeeping was very poor. On the positive side, the doctor was able to put her on medication that helped her. The psychology staff could've have done a better job (in my opinion) by being honest about her... read more

Charmaine H.'s profile image
Charmaine H. 
rating
9 years ago

my brother was put to that hospital for get a help for one week.. this hospital is so amazing! they help him get better before he discharged from that hospital. they provide you everything to help you get better. I'm going to say this hospital is so best for him or anyone. if it happens to me I definitely will go there again if I don't feel safe or something. He said he feel so safe when he were there. 

Ryan N.'s profile image
Ryan N. 
rating
9 years ago

We tried a different hospital before this one and Cross Creek was head and shoulders above it! They had a method of therapy that was much better suited to our family plus the administrators and doctors were much more responsive to our questions. I would definitely use them again. 

Solange B.'s profile image
Solange B. 
rating
3 months ago

mi experiencia fue horrible, conoci gente muy linda si pero personas que escogen estar ahi porque son personas sin hogar, sin nada fuera de sitio tan feo o personas que están en la carcel que dicen que mejor son los lugares asi pero que puedo decir yo si no fui tratada como una civil que vive una vida normal y comoda, una persona que sufre de depresion cronica que tiene un seguro y un psiquiatra privado y que es VEGANA y este lugar no cuenta con comida adecuada ya que parece una mezcla de comida de escuela y de prision. no t... read more

Gisele B.'s profile image
Gisele B. 
rating
3 months ago

just got discharged from here today. came in for alcohol detox and a mental health crisis. i waited in admissions for almost 2 hours while actively withdrawing from alcohol. took another 30 minutes to get the appropriate detox meds. they did it right the first day then just started giving them to me "as needed" they are obviously not familiar with alcohol withdrawals as you can have a seizure and die from them. every time i would ask for something as simple as soap, scrubs , or pads, they would say they'd "get back to me " a... read more

katlyn w.'s profile image
katlyn w. 
rating
5 months ago

(i know this is a long review but please read it its worth it) this is the WORST mental facility i have ever been to. i have been to dell a few times and they're amazing there cross creek was a joke the staff does not give a crap about anyone i was there from January 19th-28th 2025 and i had multiple panic attacks while there due to all the fights and screaming i have bad ptsd with fighting but i usually can handle the screaming but fighting is what triggers me the most so i lost my control and broke down the only staff memb... read more

Sean K.'s profile image
Sean K. 
rating
5 months ago

1. Do not ever consider taking employment here. You will end up locked down in a Psych facility yourself. Lack of intelligence and professionalism is non existent. Unless Ascension wised up and fired them all when they partnered. a. Unethical and Cruel to patients. b. No support-administration is more concerned with what they are going to order for lunch and how they can spend money on themselves instead providing supplies for the floor staff. I would have to use my own money to provide adequate care. c. Crooks-they c... read more

Tallulah F.'s profile image
Tallulah F. 
rating
7 months ago

This was my second hospitalization and the second worst hospital I went to out of 6 total. I was 14 and was there in 2020. I was in a wheelchair at the time because I had broken my right leg and sprained my left ankle before the hospitalization. Since I had a cast, I couldn't take a shower without something to cover it. I wasn't able to take a shower till the 3rd day because staff ignored me and even when one finally listened, the staff member wrapped my cast in a plastic bag... and used scotch tape to keep it there... as yo... read more

Frequently asked questions about Cross Creek Hospital

How is Cross Creek Hospital rated?

Cross Creek Hospital has a 2 star rating with 438 reviews. 

When is Cross Creek Hospital open?

Cross Creek Hospital is open now. It will close tomorrow at 12:00 a.m.