Cross Creek Hospital

Jacquelyn M. 

on Yelp

a year ago

This is the most unethical, inhumane so hospital on the planet. All they want is your money. They have no intentions of taking proper care of innocent people truly suffering. My child has been in there 6 days and I never spoke to a Dr or therapist. All of a sudden he's getting discharged tomorrow but I still haven't spoken to anyone in regard to his mental health which I know is NOT OK. Do not send your loved ones here. They will do nothing but take advantage of people in crisis 

Misty C. 

on Yelp

a year ago

A one-star is making a stretch. This is the most pathetic "treatment" hospital I have ever seen. It is nothing more than a pill mill. You do nothing but watch Netflix and sleep. The rules change depending on who is in charge. Sheronda was one of the most unprofessional staff members in this facility. Tech Patricia thought it was ok to harass and push patients around. Ms. B, thought it was ok to threaten to "call your doctor" when this tech was continually bullying patients. No one on one therapy, and the groups are ... read more

Gail S. 

on Yelp

a year ago

I went there after suffering severe depression following a mini stroke. The medication I took for bipolar disorder quit working. I felt like I was in prison. I still have PTSD thinking about that place and that was four years ago. Do not send anyone you love there. The food is very unhealthy and the kitchen staff is untrained. We ran out of spaghetti sauce so they put water in the container shook it up and poured pink water over our noodles. That was our spaghetti supper And most of the meals were no better than that. Don't... read more

Tallulah F. 

on Yelp

a year ago

Cross Creek is one of the worst hospitals I've been to. I was admitted during the September of 2020. Before being admitted, I had sprained one ankle and broken the other so I was in a wheelchair and had a cast. My first 2 days there, I couldn't take a shower cause they didn't provide a protector for my cast, to prevent it from getting wet. My third day, I asked again and one of the staff members got a plastic bag and used scotch tap to stick it to my leg. Of course the scotch tape didn't hold so I had to go to the hospital t... read more

Boomer B. 

on Yelp

2 years ago

This is a holding pen for mentally challenged and brain damaged individuals. They did nothing for a friend of mine even though they spent around 30 days there. Further, they stole almost all their belongings (clothes, shoes, etc.) even though I specifically told them that they have a history of doing so. They don't return calls regarding coordinating release or the stolen items. If you can have any decision power over a hospitalization - stay away from this hell hole of an excuse for a "hospital". Most importantly - my ... read more

Sean D. 

on Yelp

2 years ago

I wouldn't send my worst enemy here - the only reason I wound up here is my employer's EAP told me it was a good place when I was having issues. No structure. It's mostly chaos - Netflix and chill if you're in the "good" unit, but they'll randomly take the remote away and turn everything off. Good luck if you're on medications that require any kind of regular dosing regimine, they hand out meds whenever they want. They also lock you out of your rooms during the day. 

Krystella R. 

on Yelp

2 years ago

Dear World, I was released this afternoon on 5/8/23. I will admit that I have been to other Psychiatrics Hospitals in the past. This one is by far the worst hospital I've been in. My expectation was to attend as many groups as they had; I did, I complied. I was serious about my treatment. The intake process took 12 hours. Ok, fine. Something to do in the waiting ROOMS would be a good thing for us. And I guess it would also depend on the mindset of the patient. Books, coloring (crayons - not harmful), crossword, word s... read more

Diana G. 

on Yelp

2 years ago

I know someone that was put in there resently and the staff is horrible. Can't get any answers, get the run around. They say l will get someone to call you back. This has has been on going since April 4th 2023. Phone just rings when you are calling them or they tell you this is answering service and l can get a message to them. Guess what NO CALL BACK. And they hold a LICENSE for what. Apparently they do not do their JOB. They have roachs, patient's as well as staff touching on them self's and touching the so called food ... read more

Dan H. 

on Yelp

2 years ago

My friend was there two weeks. He has schizophrenia. They took him off almost all his meds. For 6 months he had severe delusions - never like this in 15 years - to the point of endangering himself & others. Staff is frequently having sex with each other in supply rooms & other places.