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Crossroads of Johnstown

4.6

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Location details

132 Walnut Street, 2nd Floor, Suite A, Johnstown, PA, 15901, United States

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4.6809 reviews
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LINDA C.'s profile image
LINDA C. 
4 years ago

Since I was never giving full instruction on how to do the zoom, I ended up waiting three hours, I called six times before they told me that I had to do A survey before I could go into my appointment. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Linda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

EUGENE H.'s profile image
EUGENE H. 
4 years ago

I have been in the program for awhile and I never thought I would be turned away. You took the mighty dollar over my well-being I never would have thought 

Business response:

Thank you for providing your feedback and letting us know about this issue, Eugene. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.  

JOSEPH P.'s profile image
JOSEPH P. 
4 years ago

The doctor that did my tele visit was awesome. He stepped right up and helped me get through it. He was also very concerned with the issues I was having in the Erie office. He informed me to make sure headquarters was aware of the problems. I also must make a huge shoutout to Tina at the call center. I drove an hour to the Erie office. I was 18 minutes late for my appt. if you are more than 15 min late. You by no means will be seen by the doctor because they are too busy. Well, I understand. But yesterday there was one oth... read more

JUSTIN W.'s profile image
JUSTIN W. 
4 years ago

The doctor I saw yesterday is just rude and awful to be seen by. I did tell the staff in the way out I wanted to see someone else from now on because I am sick of how ignorant that guy is 

Business response:

Thank you for providing your feedback and letting us know about this issue, Justin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

LISA D.'s profile image
LISA D. 
4 years ago

The last 2 times going in office in Johnstown it was nice I got in and out without a 2 hour wait 

COREY B.'s profile image
COREY B. 
4 years ago

Dr.lawless I thought was a bit unprofessional about some things. As far as my treatment with him what I am there to see him for was great. But I am a big guy I’ve had overweight issues my whole like and my blood pressure is high I do take medication for it and it has helped. All he did was complain how big I was and how much I weighed. It was very unprofessional they way he was carrying out his point that I was fat. He told me he’s a. Family doctor as well I just hope he don’t hurt someone feelings one day that can’t handle... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Corey Brosch . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

KEVIN F.'s profile image
KEVIN F. 
4 years ago

It was pretty amazing everyone was friendly and the dr helped me to further my recovery thru therapy Thanks all 

KEVIN F.'s profile image
KEVIN F. 
4 years ago

It was a amazing experience the people there were really nice and helpful. The dr helped me to further my recivery 

Business response:

Hi, Kevin. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

MATTHEW H.'s profile image
MATTHEW H. 
4 years ago

Great time 

Frequently asked questions about Crossroads of Johnstown

How is Crossroads of Johnstown rated?

Crossroads of Johnstown has a 4.6 star rating with 809 reviews. 

When is Crossroads of Johnstown open?

Crossroads of Johnstown is open now. It is open 24/7.