Crossroads of Johnstown

4.6

Addiction Medicine
Johnstown, PA

About this business

Healthcare Addiction Medicine

Location details

132 Walnut Street, 2nd Floor, Suite A, Johnstown, PA, 15901, United States

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4.6809 reviews

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KEVIN K.

4 years ago

They are only worried about your payment my insurance was canceled do to a job change and when I didn’t have the money for the appt they could care less no money no appt therefore no prescription and then withdraws and all because my insurance was no more I work 60 hrs a week but since I went to a new job my insurance hasn’t come in yet

Business response:

Thank you for providing your feedback and letting us know about this issue, Kevin Klimek . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

MATTHEW H.

4 years ago

Every experience I have with Johnstown’s crossroads office is a good one. Staff are always extremely friendly and helpful.

Business response:

Hi, Matthew. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

TYLER W.

4 years ago

Im very busy with everything going on in my liife and i cant always keep appointments when i would like. It would be nice to be able to do E visits and have my prescriptions called in like they did at the beginning

Business response:

Thank you for providing your feedback and letting us know about this issue, Tyler Walters . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

ROBERT K.

4 years ago

My appointment was scheduled for 11:55 it was a telehealth visit. The Dr didn’t come on the phone until close to 1:30. I had to call 3 times to make sure he was going to see me. This is officially my last appointment with you. I’m tired of the different day appointments no set time, waiting and the 2 week appointments. So this is definitely my last visit

Business response:

Thank you for providing your feedback and letting us know about this issue, Robert Kemmerling . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

JOSHUA M.

4 years ago

Im still waiting to get bumped up from going every two weeks to once a month ive been there more than 5 times and havent given any dirty swabs

Business response:

Thank you for providing your feedback and letting us know about this issue, Joshua Miller . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

CONAN H.

4 years ago

Very goid in kind thinks the medication has in dose work i have not been using other drug in meds wirk very well

RYAN H.

4 years ago

Worst doctor I ever been to they allow you to go sick for days because they messed up DO NOT GO HERE

Business response:

Thank you for providing your feedback and letting us know about this issue, Ryan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

BARBARA P.

4 years ago

No matter what time your appointment is scheduled for you will NOT be in and out in a timely manner. For in-office visits I am left waiting for at least an hour past my scheduled time. For zoom meetings my wait is even longer. I was scheduled for 7:50pm and waited over 3.5 hours for my zoom meeting to begin. Unacceptable. I never know how long I will be left waiting and it interferes with my meetings and my work. This is not right.

Business response:

Thank you for providing your feedback and letting us know about this issue, Barbara. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

JEREMIAH M.

4 years ago

My telemed appointment was for 11:55a est . I attempted to enter the meeting by using the link provided it was incorrect, after calling and immediately getting through I was provided with a new link and entered the meeting @ 11:58a and was there until 2pm I received my appointment text for next visit 5 min upon entering meeting. I’m undergoing medical treatment for ongoing Health issues and have numerous drs appointments. I had to call the 1-800 to get an operator while in meeting after 2hrs waiting I was on hold for 26 minu... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Jeremiah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.