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Crossroads of Johnstown

4.6

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Location details

132 Walnut Street, 2nd Floor, Suite A, Johnstown, PA, 15901, United States

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4.6809 reviews
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MARK V.'s profile image
MARK V. 
4 years ago

They treat u like u r humans not like u r trash cause when u r a DRUG add its hard for people to understand we just want to here when we mess up that people just say it's going to b ok an let me c what or how to help u an that is how the cross roads time works they all r wonderful 

JENNIFER S.'s profile image
JENNIFER S. 
4 years ago

I sat in the office, waiting, for over two hours. It happens often & is extremely frustrating, because I have to drive an hour each way, take the day off of work, & by the time I get back home, I have little time for anything else, considering that I get up for work at 5am. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Jennifer. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

BRIANA G.'s profile image
BRIANA G. 
4 years ago

The doctor I video chatted with was ignorant to me. I wouldnt send my worst enemy to this place... 

Business response:

Thank you for providing your feedback and letting us know about this issue, Briana. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

ROSEMARY M.'s profile image
ROSEMARY M. 
4 years ago

Was Tele-Visit and was on hold for 2 hours till got to speak to doctor. Appointment was at 8:35 PM and didn't get to talk to doctor till 1030 PM. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Rosemary. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

GEORGIADEANN W.'s profile image
GEORGIADEANN W. 
4 years ago

I didnt like the mouth swap. Id rather do urine as its faster and more accurate. I didnt like the fact i was excused of bein on something i havent touched in months. So i pee and it comes back nothing but subs.. Like wtf.... Really upsetting 

Business response:

Thank you for your feedback, Georgiadeann. We appreciate you taking the time to share your experience with us. Drug screenings are up to the discretion of the doctor. Our Johnstown coordinator will reach out when available to discuss your concerns. Thank you again for reaching out! 

TESS B.'s profile image
TESS B. 
4 years ago

I’ll never to back again. The doctor was a condescending dick that treated me like a junkie. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tess. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

GERTRUDE M.'s profile image
GERTRUDE M. 
4 years ago

My previous experiences were great. However, this last appointment was a headache from the start. The Zoom information sent was wrong couldn't get the video right then I had to call in three times before my prescription was sent in and by that time the pharmacy closed. So it was just a terrible appointment this time. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Gertrude. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Ricky W.'s profile image
Ricky W. 
4 years ago

I think it’s a great place but with the c/ 19 virus going on I think it’s terrible going in because a lot of clients don’t wear masks which affects my ability to show up because I’m worried about catching COVID-19 so I I get anxiety thoughts in my head if I touch the door knob I’m gonna die of being sick 

Ricky W.'s profile image
Ricky W. 
4 years ago

My life is manageable and I am gracious that cross roads exist thank you crossroads .. 

Frequently asked questions about Crossroads of Johnstown

How is Crossroads of Johnstown rated?

Crossroads of Johnstown has a 4.6 star rating with 809 reviews. 

When is Crossroads of Johnstown open?

Crossroads of Johnstown is open now. It is open 24/7.