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Crossroads Treatment Centers
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
75692, United States
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The doctor is always prompt when joining the meeting session
Business response:
Hi Henrietta, thank you for your feedback! We are glad we could leave a positive impact and made it a good experience for you.
It was pleasant the only down fall is the amount of time that has been spent in line at the facility.
Business response:
Thank you for your feedback, Maria. We appreciate you taking the time to share your experience with us. Our upper management team is currently working to increase our staff and increase efficiency in order to decrease the wait time. Thank you again for reaching out!
Considering all the complaining the employees deal with, I think they do a great job. They wake up and go to a job where people show up miserable and are only thinking of themselves. It takes a special kind of person to deal with what they do on a daily basis. There are some rules and protocols that I disagree with but I don’t take that out on the employees like some patients seem too.
Business response:
Thank you so much for your kind words, Nicholas. We really appreciate you taking the time out to share your experience with us.
I go to the office in Lanoka Harbor, NJ and see Dr. Russo, who is Absolutely Amazing doctor and the staff there are so caring and non judgemental.
Business response:
Thank you so much for your kind words, Debra. We really appreciate you taking the time out to share your experience with us.
Great, amazing staff at every position.
Business response:
Thank you so much for your kind words, Cody. We really appreciate you taking the time out to share your experience with us.
’s been a good experience the employees are all polite ,knowledgeable and they are concerned about the COVID virus.They also try to get us in and out as fast as possible,that’s the most important thing as far as I am concerned I am 60 have copd and bladder cancer getting out fast is the most important thing to me.
Business response:
Hi Jeffery, thank you for submitting your review with us. We noticed that you gave us a three star rating and was wondering if you can give us any feedback to help us improve. You can email your response or contact our patient liaison at 864-448-0705. Thank you again!
You’ve literally saved my life and you’ve never pressured me to get off or stay on methadone, you’ve always made me feel like it was my decision and I love that! Not to mention the staff is AMAZING!!! Especially Scarlett, Katie; and Darryl!
Business response:
Hi Christian, thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
It’s nice to be part of an organization that truly cares about my road to recovery. I see crossroads growing each and every day as we go down this road with the same ejective at hand. The nurses how treated me like family since the beginning and have always did exactly what they said they would do. In the beginning I was scared and confused and they would always reassure me things would get better and they would,I owe crossroads so much and it’s so nice to have my self worth back. To Dr. Frank and all the nurses as well as t... read more
Business response:
Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us.
Everything always goes really smooth. The only complaint is how long the wait is. I still waited 2 and a half hours yesterday and almost 2 hours last time. I don’t understand why the line does not run faster when there is three windows open at a time. Other than that, everything else is great.
Business response:
Thank you for your feedback Brittany. We appreciate you taking the time to share your experience with us. Our upper management team is currently working to increase our staff and increase efficiency in order to decrease the wait time. Thank you again for reaching out!
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.8 star rating with 16,867 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.