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Crossroads Treatment Centers
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
75692, United States
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Crossroads has given me my life back!!!!!!
Business response:
Thank you so much for your kind words, Shawna Bortner. We really appreciate you taking the time out to share your experience with us.
The physician takes her job seriously, and the front desk people are well trained and work professionally, with compassion. It takes a special person to handle people the right way on this job; and to have no judgment is KEY!!
Business response:
Thank you so much for your kind words, Deborah. We really appreciate you taking the time out to share your experience with us.
Receptionist was extremely helpful and friendly. One of the better experiences at a "doctor's office " The nurse practitioner that I spoke with was informative as well and gave me ample time to ask my questions. Treatment for addiction is embarrassing and the staff there made it feel like a safe space with no judgement.
Business response:
Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us.
Always on time even when I was late the docs there made extra effort to make sure I got my medicine. Even when I was late on appointment they went above and beyond to fit me in at a later point during the work day to make sure I was seen. Staff made sure we socially distancing ourselves during are appointments: always in a nice way. Appointments were always called from staff to my cell phone so I would be schedule from month to month. Completely professional staff but always nice and went above and beyond there call of duty.
Business response:
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us.
I have an ok experience every visit. The only issue I ever have is the waiting time. More than twice I have waited over an hour and a half to see the doctor
Business response:
Thank you for providing your feedback and letting us know about this issue, Bonita. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
The staff is friendly dr. Russo is very friendly some things I don't like about it is the fact that they want to change some of my meds that I've been on for many years. I'm not new to the program I've been on Subutex for pain management for nearly 16 years and my other meds for even longer. But overall it's been a good experience. It's hard for me coming in every two weeks though because I can't drive due to a serious hand injury I wish they would let me do the Telehealth more.
Business response:
Thank you for your feedback, Annmari. We appreciate you taking the time to share your experience with us. Concerning appointment types and medication, please speak with your doctor or program supervisor at your next visit to discuss this. If you have any questions, you can reach our patient liaison at (864)448-0705. Have a blessed day!
All in all everything went well
Business response:
Thank you so much for your feedback, Christina. We really appreciate you taking the time out to share your experience with us.
Awesome..love the drs
Business response:
Hi Rebecca, thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
everyone was nice
Business response:
Thank you so much for your kind words, Miranda. We really appreciate you taking the time out to share your experience with us.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.8 star rating with 16,867 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.