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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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Receptionist was extremely helpful and friendly. One of the better experiences at a "doctor's office " The nurse practitioner that I spoke with was informative as well and gave me ample time to ask my questions. Treatment for addiction is embarrassing and the staff there made it feel like a safe space with no judgement.
Business response:
Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us.
Always on time even when I was late the docs there made extra effort to make sure I got my medicine. Even when I was late on appointment they went above and beyond to fit me in at a later point during the work day to make sure I was seen. Staff made sure we socially distancing ourselves during are appointments: always in a nice way. Appointments were always called from staff to my cell phone so I would be schedule from month to month. Completely professional staff but always nice and went above and beyond there call of duty.
Business response:
Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us.
I have an ok experience every visit. The only issue I ever have is the waiting time. More than twice I have waited over an hour and a half to see the doctor
Business response:
Thank you for providing your feedback and letting us know about this issue, Bonita. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
The staff is friendly dr. Russo is very friendly some things I don't like about it is the fact that they want to change some of my meds that I've been on for many years. I'm not new to the program I've been on Subutex for pain management for nearly 16 years and my other meds for even longer. But overall it's been a good experience. It's hard for me coming in every two weeks though because I can't drive due to a serious hand injury I wish they would let me do the Telehealth more.
Business response:
Thank you for your feedback, Annmari. We appreciate you taking the time to share your experience with us. Concerning appointment types and medication, please speak with your doctor or program supervisor at your next visit to discuss this. If you have any questions, you can reach our patient liaison at (864)448-0705. Have a blessed day!
All in all everything went well
Business response:
Thank you so much for your feedback, Christina. We really appreciate you taking the time out to share your experience with us.
Awesome..love the drs
Business response:
Hi Rebecca, thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
everyone was nice
Business response:
Thank you so much for your kind words, Miranda. We really appreciate you taking the time out to share your experience with us.
At first I had a few minor trouble spots with doing the Zoom app but the workers walked me right through it. So thank you for the patience and help!
Business response:
Thank you for your feedback, Stephanie. If you have any future questions regarding telemed services, please call us at 800-805-6989 and press 2. Have a great day!
All the nurses and doctor Draper is absolutely amazing and kind!
Business response:
Hi Ikea, thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,221 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.