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Crossroads Treatment Centers
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
75692, United States
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I truly appreciate and enjoy my experience, however I go to the Sharon Hill office and on Saturday June 27,2020 my appointment was for the televisit at 12:10! I connected to the zoom link and the reception lady said to come back in a half hour cause the Dr got called out well I went back on zoom at 12:40, waiting till 1:05(still on zoom waiting room) went to office the receptionist came to door I asked what was going on and she said she's doing the best she can I then state it when will I be seen she said she didn't know ice... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jennifer. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I've been a patient here for a few years now and over all its a great place for the treatment they provide. The virtual appointment(s) I had needs some bugs worked out, but other than that I believe the treatment here does save lives, giving people a second chance to lead normal lives.
Business response:
Thank you for your feedback, Sean. We appreciate you taking the time to share your experience with us. Please contact our patient liaison at (864)448-0705 for assistance with telemed appointments. Have a great day!
Very good no long waiting
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us.
You'll did a Great job in helping me Maintain my Recovery...
Business response:
Thank you so much for your kind words, Carl. We really appreciate you taking the time out to share your experience with us.
I was treated with respect.
Business response:
Thank you so much for your kind words, Jamie. We really appreciate you taking the time out to share your experience with us.
Helps. Me. Not wanting. To. Use It's. Working
Business response:
Hi Joseph, thank you for submitting your review with us. We noticed that you gave us a three star rating and was wondering if you can give us any feedback to help us improve. You can email your response or contact our patient liaison at 864-448-0705. Thank you again!
I have 13 years. I’ve been bounced around from Dr to Dr. I’ve been with you all for about 2 years. Great staff, personnel People... Would refer anyone in need to you
Business response:
Thank you so much for your kind words, Kent. We really appreciate you taking the time out to share your experience with us.
I love the northside office and the nurses & doctors that work there. They make you feel comfortable and answer any of your questions.
Business response:
Thank you so much for your kind words, Dana. We really appreciate you taking the time out to share your experience with us.
Everything went as expected. I did have questions regarding my medication and insurance which wasn’t fully resolved.
Business response:
Thank you for your feedback, Leah. We appreciate you taking the time to share your experience with us. If you have additional questions, please contact our patient liaison at (864)448-0705. You can also speak with your doctor program supervisor at your upcoming visit. Thank you again for reaching out!
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.8 star rating with 16,869 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.