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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,217 reviews
Kelly H.'s profile image
Kelly H. 
a year ago

If I could give a ZERO I WOULD!!! Horrible, Lousy patient care!!!!! 2 weeks without medication because you people kept hanging up on me oz zoom, then when an person actually talked they said my prescription was sent to the Pharmacy!!! WELL GUESS WHAT??? ITS BEEN OVER 24 HOURS AND NO PRESCIPTION YET!! Another weekend with no medication!! THEN THE PHYSICAL PLACE IS NEVER EVEN OPEN. ABSOLUTELY HORRIBLE LOUSY SHITTY PATIENT CARE!! GET A CLUE PEOPLE! WOULD YOU WANT TO BE TREATED THIS WAY?????????????????????????????????????????... read more

Business response:

Thank you for providing your feedback. We encourage you to reach us directly by calling our 24/7 Patient Access Center at 1-800-805-6989. 

Dee's profile image
Dee 
a year ago

I am and have been a patient at Carrick but today's appointment left a bad taste in my mouth. The office receptionist and security was listening to some very inappropriate music. The music was talking about sex, drug swearing. I do not feel that is what should be allowed to be played in doctors office. The nurse and case worker both had good music choices and were at a low enough volume it wouldn't be heard from everyone. There are kids that come here I am sure they should not hear songs about drugs and sex and swearing. And... read more

Business response:

Thank you for providing your feedback. We encourage you to reach us directly by calling our 24/7 Patient Access Center at 1-800-805-6989. 

Rhonda D.'s profile image
Rhonda D. 
a year ago

The staff is very unprofessional by talking to clients about other clients issues.   They leave people sitting for long amounts of time for no reason.  They are uncaring and sometimes rude. They changed hours on Saturday without informing anyone.  This will cause some to detox for 2 days without anyway to get the meds they need.   The entire staff needs reminded that the people attending the clinic are humans and they deserve privacy and consideration.  

Business response:

Thank you for providing your feedback. We are committed to creating superior outcomes and are disappointed that expectations were not met. If you would like to provide additional feedback, please contact us at our 24/7 Patient Access Center at 1-800-805-6989. 

Rhonda I.'s profile image
Rhonda I. 
2 years ago

What a great place to be. I have been sober for over 8 yrs. I am so grateful for all the staff. It feels.great.. tks Rhonda Isenhower  

Business response:

Thank you so much for your kind words, Rhonda. We really appreciate you taking the time out to share your experience with us.  

Rhonda I.'s profile image
Rhonda I. 
2 years ago

I have been at this clinic almost 9 years. I started methadone from pain management back in 2000. I had been in an out of P.M. They got so bad that they wind up treating a patient awful. I went to a few because the addiction an pain management and 3 other clinics (38 surgeries). This one has been by far the best. The clinic staff are great and as long as you follow the program you will gain control of your life. I am very grateful. Thanks, Rhonda I. 

Business response:

Hi, Rhonda. Thank you for taking the time to rate us!  

Dana P.'s profile image
Dana P. 
2 years ago

I have. Een a patient for about 20 years. Your company has taken my money, when I got health insurance, and they have now refused to pay me my money. So I won't be back, and you will. E hearing from my attorney soon., Because someone is a recovering addict, I feel taken advantage of, and neglected, by this company, and it's very unfair, it's the principal, I didn't want to have to do this , but right is right, and wrong is wrong. And your company has held my money, for way too long, I was very patient. Now get ready. Sincere... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Dana . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison in the 'Contact Us' section of our website, where you can provide contact information, and we'll be happy to assist you. 

Stephen E.'s profile image
Stephen E. 
2 years ago

Very horrible Noone can do they're job have to wait 30 mins to do a drug screen be late to work again because they can't do there job 

Business response:

Thank you for providing your feedback and letting us know about this issue, Stephen. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 and we'll be happy to assist you.  

DAMON M.'s profile image
DAMON M. 
2 years ago

It was great miss Lisa Johnson makes everyone feel as they are important and that it’s still a chance to be productive citizens and I have a new cell phone my phone was off my new phone 2672372727 this is Damon Mitchell 

CALVIN P.'s profile image
CALVIN P. 
2 years ago

Funny cause the reception desk had this mean attitude lady but a super nice case worker that actually enjoy helping people out and the doctor was very nice but the desk lady rude and bossy like she gotta have more respect with customers 

Business response:

Thank you for providing your feedback and letting us know about this issue, Calvin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,217 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.