Crossroads Treatment Centers

RYAN M. 

on Birdeye

2 years ago

I ask yo use the bathroom and they let me I went in and someone was in there and they started cursing me out I shut the door immediately I turned around and two men assaulted me and threw me out the front door and the staff canceled my appointment and I’m stuck without medication very unprofessional… 

Autumn S. 

on Birdeye

2 years ago

I feel like the counselors and doctors can be a bit more empathetic and real. It felt like it was almost robotic. Keep in mind, people who are calling in this is a big step and we are going thru a lot of emotions and feelings so they need to make this a bit personal. 

DANIEL W. 

on Birdeye

2 years ago

I'm frustrated with crossroads. I've been with this facility since they took over ARS and there has been issues with billing, lack of doctors, and rude staff. Some staff members are actually unprofessional. I get mixed information from doctors and they don't care much about your actual health. This could be due to the lack of a consistent doctor in the grove city facility for nearly 2 years. I understand no facility is perfect but there are a lot of issues with this cross roads facility in grove city pa. 

Sarah S. 

on Birdeye

2 years ago

2nd time false positive drug screen. Very important to me. Has nothing to so with mywell being because I know I haven't used. It goes down and is noted and it's not fair when screens are not discussed and was not even told till month later and was unable to dispute because of time, should be a better way because alot of ppl have legal and or mental health providers that look at this? Very unsafe and poor way of handling something that is so important? 

Jessie L. 

on Birdeye

2 years ago

Meh. Just had my annual, I feel like some questions are invasive and personal when despite my answer nothing different would change. So why ask? To be nosey, condescending and judgmental maybe? There's no real counseling so what do the questions about a pet's medications, where my child is, my Covid vaccine status, and how much money is spent on nefarious items a week matter? Getting personal once a year by a man you see once a year seems a bit pointless and intrusive when it doesn't matter the other 364 days out of the year... read more

Gage L. 

on Birdeye

2 years ago

The wait was way to long just to see a doctor for 10 seconds 

Lacey H. 

on Birdeye

2 years ago

They changed protocols about the time clients have to stay inside clinics from 15 mins to 30mins. I had to leave my house at 3:00am to get in line at 4:15a and the clinic doesn’t let you inside the building until 5:00a and on top of seeing my counselor and doing regular scheduled meetings I didn’t get out of clinic until 5:55a. So instead of being inside the clinic on other schedule days which would have taken less than 15 mins it took almost an hour for a regular patient session. 

Bryan G. 

on Birdeye

2 years ago

It’s not for me. 

Elizabeth W. 

on Birdeye

2 years ago

It is a waste of time and resources to attend counseling when counseling is needed. We do not ever have anything to talk about because none of the drug questions answers apply to me. I’ve been attending for two years and have passed every drug test I’ve taken. I did not enroll there to take drugs of any kind other than what my doctor prescribes and what is given to me there. I am at 12 mg of Suboxone and have been doing awesome. I feel like other than mandatory counseling. It should be up to the patient to decide if they ne... read more