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Crossroads Treatment Centers
- Addiction Medicine
- Greenville, SC
About this business
Location details
200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
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My script was sent to the wrong place and I can’t get ahold of anyone to handle the problem . I’m still on day 2 with no answers on my script I’m withdrawing and no one is calling me back letting me know where my script is !!
Business response:
Thank you for providing your feedback and letting us know about this issue, Justin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Rude never again I'll go somewhere else. I felt so out of place
Business response:
Thank you for providing your feedback and letting us know about this issue, Brittany. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I went to pick my medicine up when I ran out and the pharmacy said it was never ordered. I am pregnant and I cannot miss it. The First Lady I got through to was able to put a request to the script team who was leaving in a half hour. She told me if they didn’t answer we could get a consult scheduled. When I called back this lady arianna answered, she was very rude telling me there’s nothing she can do even though I told her I was pregnant and cannot miss my dose, I asked about a consult and she told me “no that’s not how thi... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Abrianna. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Went to Myrtle beach Crossroads couple mondays ago and was told I had no insurance and had to pay walk prices! My councilor Denice Monge went to bat for me sent my insurance info I think 3 times. No one who was receiving my info was looking at my NEW information .. LIKE they should have been.. I called the call center to try to get help 3 or 4 times an was met with people who acted like I was bothering them.. I have names but, one who said they would try to help was a lady from Tennessee her name was bryanna, at least she... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Patrick. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
The woman I met was horrible
Business response:
Thank you for providing your feedback and letting us know about this issue, Kevin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I experienced very unprofessional actions in front of other patients about an another patient’s urine results. This client had NO privacy about his results everyone heard them being read off. Then the Dr put his script threw said come back in a week he goes to pick his meds up and she cancelled the script like wow why lie to someone’s face like that. Again VERY UNPROFESSIONAL. Very disappointing they are to be a role model not scoop to a drug addicts level!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Kristina. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
Need more knowledgeable doctors. Especially, ones that make decisions based on fact not on opinion. Other than that the counselors and nurses are good and the program director is great. But, when you have a doctor so uninformed about drugs and drug culture, that it actually effects my experience (considering the doctor is hardly there and I hardly see him), then there's a problem. That'd be like going to see a marriage counselor who is divorced. You can't learn everything in a book doc. Just glad everyone else is doing a gre... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Theodora. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.
When I felt like I had no hope or help y’all changed my mind.
I usually don’t have no problem but the Dr. never set my prescription over to my pharmacy.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kelly. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Frequently asked questions about Crossroads Treatment Centers
How is Crossroads Treatment Centers rated?
Crossroads Treatment Centers has a 4.5 star rating with 19,217 reviews.
When is Crossroads Treatment Centers open?
Crossroads Treatment Centers is open now. It is open 24/7.