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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,221 reviews
Michael B.'s profile image
Michael B. 
5 years ago

I hate this place all they want to do is get you strung out on methadone they do not try to help you all they care about is money the wait time is crazy 3 hour a day and the pharmacist Ernest is very unprofessional and rude and racist 

Business response:

Thank you for providing your feedback and letting us know about this issue, Michael. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

TIFFANY M.'s profile image
TIFFANY M. 
5 years ago

The doctor is ALWAYS late by 30 minutes to hours. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tiffany. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

JAMES H.'s profile image
JAMES H. 
5 years ago

Well I specifically told them the pharmacy I was going to use and they sent my prescription to the wrong pharmacy which doesn't carry my medicine I'm waiting and went back to find out if there if you guys are going to send it hopefully before I have to go to work today 

Business response:

We sincerely apologize for the inconvenience, James. Our patient liaison tried calling but was unable to reach you. We were following up to make sure you received your prescription. If you have any questions, please contact our patient liaison at (864)448-0705, and we'd be happy to assist you, or you can also called (800)805-6989. Thank you for reaching out!  

MARCUS B.'s profile image
MARCUS B. 
5 years ago

I no longer receive CONFIRMATION TEXT for appointments or Even a Reminder the day of as we used to with the Old System.... do not like this new system 

Business response:

We sincerely apologize for the inconvenience, Marcus. We are currently experiencing technical difficulties. Our patient liaison was unable to reach you but left a voice message and sent you an upcoming appointment text reminder. Please contact our patient liaison at (864)448-0705 if you have any other questions or concerns, or you can also reach us at (800)805-6989. Thank you again for reaching out! 

Angela K.'s profile image
Angela K. 
5 years ago

In The beginning was Rocky I was put through three counselors , because counselors kept choosing to leave to find better which I don’t blame them. Then I was told lies by others . I’ve been clean for two years and I wasn’t allowed any take-home’s which was a lie and I was treated as if I’m still on drugs I was tested once a week week but still proving that I’m not gonna mess up still treated badly then finally got a counselor that was the right fit for me and she helped me out and told the ones that lied I was Eligible for t... read more

Business response:

Thank you for your feedback, Angela. We appreciate you taking the time to share your experience with us. If you have any additional comments or questions, please reach out to our patient liaison at (864)448-0705. Thank you again for reaching out. 

Jessie J.'s profile image
Jessie J. 
5 years ago

Long lines, wish I could get more then 2 weeks of take homes 

Business response:

Thank you for providing your feedback and letting us know about this issue, Jessie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 and we'd be happy to assist you.  

RAQUEL K.'s profile image
RAQUEL K. 
5 years ago

YOU AND YOUR STAFF WOULDNT HELP ME. YOU SAID YOU DONT DEAL WITH THE PAIN PART. WELL IF I'M IN SO MUCH PAIN AND NO DOCTOR WILL HELP ME ILL GO TO TH STREETS. YOU'D RATHER GIVE YOUR MEDS TO JUNKIES. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Raquel. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Nicholas T.'s profile image
Nicholas T. 
5 years ago

The wait is to long to dose84@ 

Business response:

Thank you for providing your feedback and letting us know about this issue, Nicholas. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

MICHELE W.'s profile image
MICHELE W. 
5 years ago

It’s just like sitting in her office and talking with her 

Business response:

Thank you so much for your kind words, Michele. We really appreciate you taking the time out to share your experience with us.  

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,221 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.