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200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States
Get directionsDr.Hodge is the absolute best doctor for me. I hope I never lose him as my doctor. He is smart and kind. Most of all he has compation and helpful advice! The women doctors I had were crabby and didn't know anything about me. They are negative and just mean. If she would have read my file she would have known how to talk to me. She clearly didn't read. The office girls there are the best too. They know what they are doing and do thier jobs well. They are quick yet efficient. I hope none if that changes. A few years ago the o... read more
Business response:
Thank you so much for your feedback, Susan. We really appreciate you taking the time out to share your experience with us. If you have a doctor preference or a staff concern, please feel free to speak with your program supervisor, and we'd be happy to assist you. Have a blessed day!
Called in April. Nobody ever called back. Called again and made an appt in Kensington for 6/26 which is 2 hours away. I was told they were going to see if I could get an appt in Harrisburg but NOBODY ever called. I finally called 3 days before the appt and was told the doctor is not even there on Fridays. So why would they make my appt on friday??? I got help elsewhere. Please do not contact me again about this.
Wish i could do a phone appt. Its getting bad again with the virus
Business response:
Hi Karen, the clinic is not currently doing telemed appointments. If you have any questions, please feel free to speak with your clinic program supervisor or call our patient engagement center at 800-805-6989. Thank you!
They said I tested positive for fentenol impossible. They cut me from 4 weeks to 1 week. Now this week I was dirty so they will take away take home don’t care. Gonna switch clinics
Business response:
Thank you for providing your feedback and letting us know about this issue, Randall. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
If i could give zero stars i would have from day one it has been nothing but issues one after another Including but not limited to breaking the hippa lawv bu giving info to someone
Business response:
Thank you for providing your feedback and letting us know about this issue, Jayna. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Y’all saved my life 👍😎🤩 I was failing in every area of my life but with the support of the staff an guidelines set before me I was able to turn my life around before it was too late
Business response:
Thank you so much for your kind words, Daniel. We really appreciate you taking the time out to share your experience with us.
Not Enough windows open just one pharmacist 2 1/2 hour wait time is ridiculous
Business response:
Thank you for providing your feedback and letting us know about this issue, Sean. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Our upper management is actively working to improve the wait time. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I never had an issue with Zoom but i could not connect to my appt while i had full service and waited and rescheduled twice. I finally got ahold of someone the next day.
Business response:
Thank you for providing your feedback and letting us know about this issue, Elijah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
No recovery involved. No structure. No rules. You wait outside in your car for 3hours before you can even go inside to dose.
Business response:
Thank you for providing your feedback and letting us know about this issue, Brittany. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Crossroads Treatment Centers has a 4.5 star rating with 19,221 reviews.
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