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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Larry got me in at the right time. Explained what they were doing and what it needed done. Answered my other questions. Hes an asset to crown service center. Highly recommended
Business response:
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.
The staff was friendly, efficient ,and my tire rotation was completed along with a brief checkup within a short time. I was pleased!
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
I realized late Thursday afternoon that my battery was weak. I called Crown Service and an office person took a message and said she'd have a tech call me back. I was called and told they were booked into the next week; but if I'd get there as early as possible; they'd try to work me in. They did exactly that and within 2 hours the battery was replaced; they then had to repair a tire and all of this was completed. Each time I go there, they are very professional and courteous. I appreciate them being there when needed.
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
Great service. I needed a brake job and it was done same day
Business response:
Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.
Treated with respect and finished expediently.
Business response:
We appreciate your positive feedback! Should you have any questions, feel free to reach out to our team.
Service shop was very busy. I was late for my appointment, resulting in a 2 hour oil change and wheel rotation. ( Time from my arrival).
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
Very satisfied with the service received from crown toyota.
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
The service team at Crown went above and beyond to assist me. They took the time to solve the problem. Thank you!
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
Great Service Routine Maintenance!
Business response:
Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,460 reviews.
When is Crown Toyota open?
Crown Toyota is open now. It will close at 5:00 p.m.