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Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just getting it winterized before the snow sets in
Business response:
We're glad to help get your vehicle ready for the season. If you need anything else or have further questions, feel free to reach out! Stay safe on the roads!
Excellent service. Professionally done.
Business response:
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our professionally done service. If you need anything further, feel free to reach out we're always here to help!
Excellent service as always, but it was expensive to replace the tire pressure sensor in three tires.
Business response:
Thank you for your feedback! We're glad to hear you received excellent service. If you have any questions or need further assistance, feel free to reach out. We're always here to help!
Always TOP SHELF! Larry and his crew in Service always take great care!
Business response:
Thank you for your kind review! We're thrilled to hear that Larry, and the team consistently provide you with top-notch service. We take great pride in delivering excellent care to our customers, and it's wonderful to know that we're meeting your expectations. We appreciate your continued trust and look forward to serving you again!
They told me I needed several things done. I agreed to all but the alignment as I didn't have any more time to wait. Took my 4Runner to a local alignment place and it tested perfectly. Didn't need any adjustments. ? That's why they didn't get a 5.
Business response:
Thank you for sharing your feedback. We're glad to hear that overall you had a positive experience with us, but we apologize for any confusion regarding the alignment recommendation. Our goal is always to provide thorough and accurate assessments of your vehicle's needs. Sometimes recommendations are made as a precaution based on specific findings or wear patterns. However, we understand your concern and appreciate you bringing this to our attention. If you'd like to discuss this further or have any additional questions, ple... read more
Great job! I appreciated their honest opinion on what I should do.
Business response:
Thank you for your feedback! We're glad to hear that you appreciated our honest advice. Providing transparent and helpful guidance is important to us, and we're happy to know we could assist you in making the best decision. If you need anything else, please feel free to reach out. We look forward to working with you again!
From beginning to end, Every one is polite and professional. I have not had a bad experience, they are very caring and trustworthy people!
Business response:
Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with our team. Our goal is always to provide caring and professional service, and we're so glad we were able to meet your expectations. We look forward to serving you again in the future!
Staff was courteous and efficient.
Business response:
Thank you for your feedback! We're glad to hear that our staff was courteous and efficient in assisting you. Providing a smooth and pleasant experience is always our goal, and we appreciate your kind words. We look forward to serving you again!
Like - done in hour Dislike- didn't check air pressure in tires and got into car and inflated light was still on!
Business response:
Thank you for your feedback! We're glad to hear that your service was completed quickly. However, we apologize for the oversight regarding the tire pressure and the inflation light remaining on. This is not the experience we strive to provide, and we appreciate you bringing it to our attention. Please feel free to reach out if you need any further assistance, and we'll make sure this is addressed promptly.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,694 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.