This profile has been claimed by the business owner or representative.
Crown Toyota
- Car Dealers
- Decatur, IL
About this business
Location details
255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good advice as always! They explained that I only needed to replace the one tire that had a leak and they had fixed it, but it started to leak around the plug. The other tire treads were not worn down yet, so they didn't need to be replaced yet.
Business response:
Thank you for taking the time to leave a review about Crown Toyota! We appreciate you mentioning our commitment to providing good advice.
All was good. I am not driving much any more due to my age. I have always been pleased with the service that I get from Toyota. I guess this will be my last car that I buy, but I have sure enjoyed it. I would certainly recommend Crown Toyota to anyone buying a new car. I don't know what else to say about it.
Business response:
Thank you for choosing Crown Toyota and for leaving such a thoughtful review! We're happy to hear you've consistently had positive experiences with Toyota service, and that Crown Toyota has lived up to that standard. While we may not see you driving as often in the future, we hope you continue to enjoy your new car for many years to come. It sounds like it's a perfect fit for your current needs! Wishing you all the best in your future travels, wherever the road may take you (even if it's a little closer to home these days).
Efficient and easy scheduling. Convenient and thorough review of car.
Business response:
Thank you for choosing Crown Toyota! We appreciate you mentioning that scheduling your service appointment was efficient and easy. Thanks for the positive feedback, and we look forward to seeing you again soon for your next service needs!
Great Service Depatment At Crown Toyota!
Business response:
Thank you for the kind words about our Service Department! We take pride in providing exceptional service, and we're happy to hear you had a positive experience.
Crown Toyota Service Department highly recommend great friendly service!
Business response:
We're so happy to hear you had a great experience with our Service Department at Crown Toyota! We appreciate you recommending them and mentioning their friendly service.
excellent customer service
Great & convenient Service! I work full time and Crown Toyota is open on Saturdays! No wait great service!
Business response:
Thank you for the fantastic review about Crown Toyota! We're delighted to hear that our Saturday hours were convenient for your busy schedule and that you experienced great service with no wait. We look forward to seeing you again at Crown Toyota for your next service needs. Sincerely, The Crown Toyota Team
Shuttle both ways and prompt service completion
Business response:
Dear Valued Customer, Thank you for taking the time to leave this 5-star review for Crown Toyota! We strive to make the service experience at Crown Toyota as smooth and efficient as possible. Thank you for choosing Crown Toyota! Sincerely, The Crown Toyota Team
Even though they were busy, they got me right in. After they were done and I had questions, they took time to answer them.
Frequently asked questions about Crown Toyota
How is Crown Toyota rated?
Crown Toyota has a 4.7 star rating with 1,694 reviews.
When is Crown Toyota open?
Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.