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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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Catherine S.'s profile image
Catherine S. 
a year ago

Excellent. I also need an alignment done, but they explained that time had run out that day (given all the other services completed), so we arranged for me to bring my car in again on Monday. They assured me my car was rideable over the weekend, so I was not left without wheels. They have a shuttle to provide rides home and pick-up service when the work is completed, which I very much appreciate. 

Business response:

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words. 

2019 TOYOTA AVALON XLE/XSE/LTD/TOUR Owner's profile image
2019 TOYOTA AVALON XLE/XSE/LTD/TOUR Owner 
a year ago

ACCOMIDATING, TIMELY AND HELPFUL 

Business response:

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words. 

2011 LEXUS ES 350 Owner's profile image
2011 LEXUS ES 350 Owner 
a year ago

Efficient and friendly staff 

Business response:

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future! 

2021 TOYOTA RAV4 XLE/XLE PREMIUM/XSE Owner's profile image
2021 TOYOTA RAV4 XLE/XLE PREMIUM/XSE Owner 
a year ago

The car was serviced in a timely manner and everyone was very courteous. 

Business response:

Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you wit... read more

2020 TOYOTA CAMRY XLE Owner's profile image
2020 TOYOTA CAMRY XLE Owner 
a year ago

Good service as always! Thanks! 

Business response:

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future! 

2020 TOYOTA CAMRY XSE Owner's profile image
2020 TOYOTA CAMRY XSE Owner 
a year ago

Prompt and well done. Thanks! 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner's profile image
2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner 
a year ago

Scheduled online, quick and easy. 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

2006 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2006 TOYOTA CAMRY LE/XLE/SE Owner 
a year ago

Had a chunk of metal in my tire. Got me in gave me a ride picked me up and found that the metal did not pop the tire. No charge. Always great service 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner's profile image
2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner 
a year ago

Always a prompt and pleasant experience 

Business response:

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and feedback. It's our priority to provide exceptional service, and we are thrilled to hear that we met your expectations. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.