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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,694 reviews
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2018 TOYOTA RAV4 LE Owner's profile image
2018 TOYOTA RAV4 LE Owner 
a year ago

In and out quickly for a tire rotation 

Business response:

Thank you for your feedback! We're glad to hear that your tire rotation was quick and efficient. We strive to provide fast and reliable service, and we're happy we met your expectations. We look forward to assisting you again! 

2016 LEXUS LS 460 Owner's profile image
2016 LEXUS LS 460 Owner 
a year ago

My Car sent up a warning light concerning a low oil level. They got me in immediately. 

Business response:

Thank you for sharing your experience! We're glad we were able to get you in right away to address the oil warning light. Providing timely and efficient service is important to us, and we're happy we could assist you promptly. If you need anything else, we're here to help! 

2020 TOYOTA AVALON LIMITED Owner's profile image
2020 TOYOTA AVALON LIMITED Owner 
a year ago

Waited in nice waiting room with refreshments and tv. Liked ability to track progress of the service online. Employees very nice and helpful. Will definitely be back. 

Business response:

Thank you for your kind feedback! We're thrilled to hear you enjoyed the comfortable waiting area with refreshments and the ability to track your service progress online. It's great to know our team made a positive impact with their helpfulness. We look forward to welcoming you back for your next visit! 

2009 TOYOTA TACOMA ACCESS CAB Owner's profile image
2009 TOYOTA TACOMA ACCESS CAB Owner 
a year ago

These people are awesome! Best auto service you can find. 

Business response:

Thank you for the amazing review! We're thrilled to hear that you had such a great experience with our service team. We strive to provide the best service possible and truly appreciate your kind words. We look forward to serving you again soon! 

2021 TOYOTA COROLLA LE Owner's profile image
2021 TOYOTA COROLLA LE Owner 
a year ago

They are professional and get the job done right 

Business response:

Thank you for the great feedback! We're thrilled to hear that you found our team professional and that we delivered quality service. Providing reliable and efficient service is something we take pride in, and it's wonderful to know we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again! 

2017 TOYOTA HIGHLANDER LIMITED/LTD PL Owner's profile image
2017 TOYOTA HIGHLANDER LIMITED/LTD PL Owner 
a year ago

I love Crown Toyota's service. Very professional, very knowledgeable, and they always keep you informed. Love the text message program with updates. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that you love our service and find our team professional and knowledgeable. Keeping our customers informed every step of the way is a top priority, and we're glad you enjoy our text message updates. We look forward to continuing to provide you with excellent service. See you next time! 

2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
2 years ago

I had Larry and Dylan as my service advisors on Saturday. They did an excellent job very knowledgeable and professional. Thanks Crow Service 

Business response:

Thank you for your fantastic review! We're thrilled to hear that Larry and Dylan provided you with excellent service. Their professionalism and knowledge are truly valued, and we're glad they made your experience a positive one. We look forward to serving you again soon! 

2017 TOYOTA TUNDRA CREWMAX SR5/TRDPRO Owner's profile image
2017 TOYOTA TUNDRA CREWMAX SR5/TRDPRO Owner 
2 years ago

Always a great experience getting my tundra services performed. 

Business response:

Thank you for your continued trust in us! We're delighted to hear that you consistently have a great experience with your Tundra service. Providing excellent care for your vehicle is our top priority. If you need anything else in the future, feel free to reach out. We look forward to seeing you again soon! 

2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner's profile image
2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner 
2 years ago

New tires great sale buy 3 get 1 for a dollar was amazing and a shuttle ride to work means no waiting during service. Excellent service department!!! 

Business response:

Thank you for the fantastic review! We're thrilled to hear that you took advantage of our tire sale and enjoyed the shuttle service. It's great to know our service department met your expectations. If you need anything else in the future, feel free to reach out. Safe driving with your new tires! 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,694 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open tomorrow at 7:00 a.m.