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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,460 reviews
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2019 TOYOTA HIGHLANDER SE/XLE Owner's profile image
2019 TOYOTA HIGHLANDER SE/XLE Owner 
2 years ago

Was very busy that day.Finished earlier than I thought it might be. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2006 TOYOTA AVALON XL/XLS/TOUR/LTD Owner's profile image
2006 TOYOTA AVALON XL/XLS/TOUR/LTD Owner 
2 years ago

Service completed on time as scheduled. Service personnel very polite and willing to answer questions. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 TOYOTA HIGHLANDER PLATINUM Owner's profile image
2021 TOYOTA HIGHLANDER PLATINUM Owner 
2 years ago

Very quickly done. I am used to car being vacuumed at other dealerships after a service. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2017 TOYOTA RAV4 XLE Owner's profile image
2017 TOYOTA RAV4 XLE Owner 
2 years ago

I had an oil change and unfortunately, another headlight out. The staff are always prompt and friendly. 

Business response:

Thank you for your positive review! 

2018 TOYOTA CAMRY LE Owner's profile image
2018 TOYOTA CAMRY LE Owner 
2 years ago

Work completed early. Service Advisor was helpful and friendly 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2016 TOYOTA TUNDRA DOUBLE CAB SR/SRS Owner's profile image
2016 TOYOTA TUNDRA DOUBLE CAB SR/SRS Owner 
2 years ago

Oil change was done in good time. But they couldnt find the problem with the tire light coming on driving down the highway when tires are warm and full of air. 

Business response:

Thank you for your positive feedback! 

2021 TOYOTA RAV4 LE Owner's profile image
2021 TOYOTA RAV4 LE Owner 
2 years ago

Not as long a wait as I expected. Usually they ask if there is any other concerns other than oil change and rotate tires. They did not ask this time 

Business response:

Thank you for your positive feedback! 

2013 TOYOTA TACOMA Owner's profile image
2013 TOYOTA TACOMA Owner 
2 years ago

Waited 1.5 hours for an oil change and lubrication. Seemed like a long time. 

Business response:

Thank you for your positive feedback! 

2017 CHEVROLET EQUINOX PREMIER Owner's profile image
2017 CHEVROLET EQUINOX PREMIER Owner 
2 years ago

It took 1 hour 45 min. for a oil change. Really Also they said my brakes were worn, 80 front 40 back just had them replaced all the way around. 17 monnths and 12000 miles ago 

Business response:

Thank you for your positive review! 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,460 reviews. 

When is Crown Toyota open?

Crown Toyota is open now. It will close at 5:00 p.m.