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255 W. Pershing Road, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Busy! Even with appointment.
Excellent service, friendly and helpful technicians
Service was prompt. Josh kept me informed throughout the time my car was being serviced. I appreciated the courtesy ride home and pickup while my car was being serviced and after. Driver was very courteous and friendly.
the service was good but the wait time was longer than expected with an appointment
Business response:
Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.
Excellent. I also need an alignment done, but they explained that time had run out that day (given all the other services completed), so we arranged for me to bring my car in again on Monday. They assured me my car was rideable over the weekend, so I was not left without wheels. They have a shuttle to provide rides home and pick-up service when the work is completed, which I very much appreciate.
Business response:
Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.
ACCOMIDATING, TIMELY AND HELPFUL
Business response:
Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.
Efficient and friendly staff
Business response:
Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!
The car was serviced in a timely manner and everyone was very courteous.
Business response:
Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you wit... read more
The service work is well done but waiting 2+ hours for a routine tire rotation is frustrating.
Crown Toyota has a 4.7 star rating with 1,694 reviews.
Crown Toyota is closed now. It will open at 7:00 a.m.