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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,694 reviews
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2020 TOYOTA CAMRY XLE Owner's profile image
2020 TOYOTA CAMRY XLE Owner 
3 years ago

Good service as always! Thanks! 

Business response:

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future! 

2020 TOYOTA CAMRY XSE Owner's profile image
2020 TOYOTA CAMRY XSE Owner 
3 years ago

Prompt and well done. Thanks! 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner's profile image
2018 TOYOTA HIGHLANDER LIMITED/LTD PL Owner 
3 years ago

Scheduled online, quick and easy. 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

2006 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2006 TOYOTA CAMRY LE/XLE/SE Owner 
3 years ago

Had a chunk of metal in my tire. Got me in gave me a ride picked me up and found that the metal did not pop the tire. No charge. Always great service 

Business response:

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your a... read more

2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner's profile image
2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner 
3 years ago

Always a prompt and pleasant experience 

Business response:

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and feedback. It's our priority to provide exceptional service, and we are thrilled to hear that we met your expectations. 

2018 NISSAN MURANO S/SL/SV/PLATINUM Owner's profile image
2018 NISSAN MURANO S/SL/SV/PLATINUM Owner 
3 years ago

Larry got me in at the right time. Explained what they were doing and what it needed done. Answered my other questions. Hes an asset to crown service center. Highly recommended 

Business response:

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future. 

2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
3 years ago

The staff was friendly, efficient ,and my tire rotation was completed along with a brief checkup within a short time. I was pleased! 

Business response:

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence. 

2020 TOYOTA CAMRY XLE Owner's profile image
2020 TOYOTA CAMRY XLE Owner 
3 years ago

I realized late Thursday afternoon that my battery was weak. I called Crown Service and an office person took a message and said she'd have a tech call me back. I was called and told they were booked into the next week; but if I'd get there as early as possible; they'd try to work me in. They did exactly that and within 2 hours the battery was replaced; they then had to repair a tire and all of this was completed. Each time I go there, they are very professional and courteous. I appreciate them being there when needed. 

Business response:

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence. 

2007 TOYOTA HIGHLANDER SPORT Owner's profile image
2007 TOYOTA HIGHLANDER SPORT Owner 
3 years ago

Great service. I needed a brake job and it was done same day 

Business response:

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence. 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,694 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open at 7:00 a.m.