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Crown Toyota

4.7

About this business

Location details

255 W. Pershing Road, Decatur, IL, 62526, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.71,694 reviews
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2022 TOYOTA HIGHLANDER XLE Owner's profile image
2022 TOYOTA HIGHLANDER XLE Owner 
3 years ago

Excellent service with knowledgeable, friendly service department! 

Business response:

Thank you for the positive review! We look forward to serving you again in the future! 

2006 TOYOTA AVALON XL/XLS/TOUR/LTD Owner's profile image
2006 TOYOTA AVALON XL/XLS/TOUR/LTD Owner 
3 years ago

The service took about the time that was indicated by the service manager. I was given a thorough review of the inspection of my vehicle with recommendations for service in the future. This included pictures. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2016 TOYOTA COROLLA L/LE/S SERIES Owner's profile image
2016 TOYOTA COROLLA L/LE/S SERIES Owner 
3 years ago

They did everything they could. 

Business response:

Thank you for your positive feedback! 

2000 TOYOTA CAMRY CE/LE/XLE Owner's profile image
2000 TOYOTA CAMRY CE/LE/XLE Owner 
3 years ago

Crown drilled out screws for mounting rear license plate. I broke the head off one of the screws when removing old license plate. They are easy to work with, and the license is mounted okay. 

Business response:

Thank you for your positive feedback! 

2006 TOYOTA CAMRY LE/XLE/SE Owner's profile image
2006 TOYOTA CAMRY LE/XLE/SE Owner 
3 years ago

Good people they always take great care of our cars 

Business response:

Thank you for your positive review! 

2016 SCION IA Owner's profile image
2016 SCION IA Owner 
3 years ago

I was very appreciative of how quick my tire rotation was done and I was back on my way. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2002 TOYOTA SIENNA LE/XLE Owner's profile image
2002 TOYOTA SIENNA LE/XLE Owner 
3 years ago

Great service and done professionally Recommend everyone 

Business response:

Thank you for the positive review! We look forward to serving you again in the future! 

2021 TOYOTA HIGHLANDER PLATINUM Owner's profile image
2021 TOYOTA HIGHLANDER PLATINUM Owner 
3 years ago

My only complaint is that I had an appointment at 7 am and it still took almost an hour. 

Business response:

Thank you for the positive review! We look forward to serving you again in the future! 

Thomas G.'s profile image
Thomas G. 
3 years ago

Always nice people. Not sure why communication is all texts now while you wait now. They cant be more than 100 feet from waiting room. Personal service would be nice face to face.. 

Business response:

Thank you for the positive review! We look forward to serving you again in the future! 

Frequently asked questions about Crown Toyota

How is Crown Toyota rated?

Crown Toyota has a 4.7 star rating with 1,694 reviews. 

When is Crown Toyota open?

Crown Toyota is closed now. It will open at 7:00 a.m.