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CSI Collision Specialist

4.8

About this business

Location details

5138 Hwy 6, Houston, TX, 77084, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.84,124 reviews
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Kevin 
4 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality The day I picked up my car it over heated, then when I got my car back it was making some strange noise, come to find out the heat shield was loose. When I opened my trunk my spare tire and jack was left out b/c no one put it back. As of right now my car starts to shake when I go 65 mph. So I will not be recommending CSI to anyone. 0.5 Star : Customer Service The day I picked up my car it over heated, then when I got my car back it was making some strange noise, come t... read more

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Eric 
4 years ago

2 Star : Likely to Recommend 3 Star : Repair Quality 3 Star : Customer Service 

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Preston 
4 years ago

0 Star : My Experience I went to your facility because I heard you do A1 work. The work performed on my car is sub par at best. Not only do I have runs but I have drips. Only half of the hood was cut and buffed. I have rock chips that weren’t repaired and cleared. There are streaks and trash in the paint and and compound left on the corners. I am truly unhappy with the job that was done. 1.5 Star : Likely to Recommend 1 Star : Repair Quality 5 Star : Customer Service 1.5 Star : Returned Clean 

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William 
4 years ago

5 Star : My Experience 0.5 Star : Likely to Recommend 1. Bad estimate on behalf of csi. I did not hassle anyone over the ordinal price of the estimate to paint bumper on car. 2. Was extremely unhappy when I went to pick up car and half the bumper was painted. 0.5 Star : Repair Quality 1. Gave me a bad estimate to paint rear bumper on car. Painted half the bumper on the car . Really? And expect me to be happy. Not. Charged me additional $ 215 on top off the $540 to get the entire bumper painted. 2. Did not color match the pai... read more

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Denis 
4 years ago

0.5 Star : Likely to Recommend work not finished 0.5 Star : Repair Quality Car not repaired 5 Star : Customer Service 

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Benjamin 
4 years ago

0.5 Star : Likely to Recommend Wouldn’t wish this experience on my worst enemy 2.5 Star : Repair Quality Car looks perfect but with little inspection my trunk was poorly installed, also did not receive my car in pre accident condition do to my parking sensors not being fixed at all 0.5 Star : Customer Service I was called A lier! by the foreman 

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Haytham 
4 years ago

0.5 Star : Likely to Recommend Not really. Not when I get promised one thing and when the car is in, you receive a different, less then expectations. 2 Star : Repair Quality We have an agreement to buff and wax the car. Instead what I got was a deep clean wash and clean the inside. When I asked my advisor Adel, he tried to convince me that’s the best. That’s not true, these scratches are super surface and if the car was truly buffed and waxed properly, they will be removed. 2.5 Star : Customer Service The front desk ladies a... read more

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Jeremy 
4 years ago

0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Terrible service 0.5 Star : Customer Service Terrible service 0.5 Star : Returned Clean 

Brendan's profile image
Brendan 
4 years ago

5 Star : My Experience 2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 4.5 Star : Customer Service 

Frequently asked questions about CSI Collision Specialist

How is CSI Collision Specialist rated?

CSI Collision Specialist has a 4.8 star rating with 4,124 reviews. 

When is CSI Collision Specialist open?

CSI Collision Specialist is open now. It will close at 6:00 p.m.