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11215 Washington Blvd, Culver City, CA, 90230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Thank you so much to Arlene and Bryant for getting me into my new lease for a CX5!
Business response:
Thank you for your business and posting a review. We're happy to read about your experience and will be sure to pass on your kind words to Arlene, Bryant and the team. Please let us know if there's anything else we can do for you and enjoy your new CX-5!
My car service was handled by my Service Advisor John Calles and service technicians efficiently, courteously, and professionally. Check-in was quick, Lyft service home was quick. I appreciate how Culver City Mazda uses technology to keep customers informed, like the email copy of the repair order and link to a thorough Inspection video from the service technician that shows and explains the work being done, and any issues identified. I also appreciated being notified in the link of items needing "Immediate Attention" with p... read more
Business response:
Thank you for your business and posting a review. Great to read about your nice experience working with John and our team and that you enjoyed our service video and transparent digital follow up. We'll be sure to recognize them for their excellent customer service. Please let us know if there's anything else we can do for you.
I have leased 4 cars from Culver City Mazda and would do it again. Yes s serial leaser!! Hey I love that new car smell and seeing all the places I can go inside my lease mileage without tipping the scale lol! Arlene was a joy to work with and she knows her stuff! There was a small snafu (not any fault of Arlene's) but she was right on it to make it right! She makes the process seamless, and painless [as painless as it can be to give up money lol!] The then current car was picked up and the new car delivered the next day! Gre... read more
Business response:
It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you once again. Please let us know if there's anything more we can do. We're always happy to help!
The service was done well, and everyone was very polite and helpful. I appreciate the help. Thank you.
Business response:
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Thank you To Bryant and Kervin for helping me get familiar with the car such a easy process and Thank you to Arlene for helping with the buying process!
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
I've worked with Miguel for years and he is great. Really all the people at the Mazda service department are in my experience.
Business response:
We are pleased to hear that Miguel has been of great assistance to you and will make sure he and the team hear about your nice words. We look forward to your next visit.
Michael Khashayar was super helpful and very timely with his responses. It was a pleasure working with him and his team.
Business response:
Thank you for your kind review; we are happy to pass along your comments to Michael and the team here at Culver City Mazda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome week!
Every time I bring my car here for service it is a top notch experience. The service is always done well, thoroughly, and every detail is documented. Everyone that I have interacted with in the service department has been excellent. Compared to the dealership where I used to bring my car for service (now gone unsurprisingly) the experience is night and day.
Business response:
Thank you for your confidence in Culver City Mazda, and for your business. We are thankful to have you as a customer.
When I came into the dealership for my first service, they made it quite easy. John Calles came to me when I was in line. I did not have to wait long to get me processed in. I appreciate the video assessment of my car. He provided updates and made the process so easy. It was a great experience for my first service of my CX-30. They even offered a cash wash which I greatly appreciated.
Business response:
Thank you so much for your excellent review and rating of our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.
Culver City Mazda has a 4.7 star rating with 3,686 reviews.
Culver City Mazda is open now. It will close at 8:00 p.m.