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465 N Fairfax Ave, Los Angeles, CA, 90036, United States
Get directionsWhat happened to this place, where it has gone so far downhill? Two years ago this was one of my favorites. I doubt I'll go back now. It is always under-staffed. Long wait times on everything, and delivery drivers load them up with giant orders. They need to hire more kitchen workers. But worst of all, the food quality has severely decreased. I always order the Dave's #2, extra hot. The last two times, it was barely a mild tingle. Clearly not using the same recipe. The chicken was dry and overcooked too. Really a sham... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Gross. Rub (powdered spices) smeared all over cooked chicken, but not cooked on chicken. Made it VERY messy, and tasted disgusting. Why would anyone serve chicken like that?
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
I am consistently given the wrong food by this location. Today I ordered a 10 pc nugget and was given one tender. Disappointing! In the past they have given me cheese fries with no cheese. I'm sick of ordering food and not being given it. They need to pay more attention to what's being ordered. Beside that, my chicken was rubbery. Could not chew it in some areas. It was disgusting. I'm done coming to Dave's. This has been a frustrating restaurant to eat at.
Business response:
We dropped the ball this time, and that's not how we roll. Help us make it right? Shoot us your feedback at http://tellusdirect.com/dhc. Your next visit's gotta be on point, and we're here to ensure that.
Currently waiting of 30 mins for one chicken sandwich. This place has a line out the door and no food coming out. There is like two people working. WTF?
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Recently visit for new vegan sandwich which was ok 1st time but went back again and completely different experience! I was disgusted they gave me cauliflower nuggets instead of the whole cauliflower which turned out to be just fried pieces of batter ewwwww!!!! There we no vegetable in that at all! You can smash it in your fingers and will be left with greasy fried batter! I wanted my money back but they were closed once I got home! $20 I need refunded! Idk if they ran out for the night but inform your customer don't just as... read more
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
So the family and I came from Santa Clarita to do some stuff on Melrose and my 14 year old son and I have wanted to try Dave's for a while now and there was one just 5 minutes away from where we were. BIG mistake! My son and I ordered the 2 tenders combo and my wife the sliders. The food actually tasted good, but about 4 hours later, when we got home, I started feeling ill. After trying to take a nap I had to run to the bathroom. Yep, I got the runs! After 2 more visits to the toilet, I felt like I had to throw up, and uep, ... read more
First of all, the tables are so filthy and trash all over. Cold fries and very little kale slaw in the burger. I was so surprised how busy they are for this poor service quality.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Horrible experience, 30+ min wait for food while everyone who ordered behind us got their food within 5-10mins
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
I enjoyed the burgers, but this place is incredibly dirty - there's trash inside, in the restroom, and the tables are left unclean. I wonder if it's safe to eat here, but we never know. It's good only for delivery; I wouldn't recommend going there for lunch.
Business response:
Hi Anna, Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Dave's Hot Chicken has a 4.6 star rating with 1,960 reviews.
Dave's Hot Chicken is permanently closed.