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Dave's Hot Chicken

4.6

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Location details

465 N Fairfax Ave, Los Angeles, CA, 90036, United States

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4.61,960 reviews
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Matt R.'s profile image
Matt R. 
rating
a year ago

What happened to this place, where it has gone so far downhill? Two years ago this was one of my favorites. I doubt I'll go back now. It is always under-staffed. Long wait times on everything, and delivery drivers load them up with giant orders. They need to hire more kitchen workers. But worst of all, the food quality has severely decreased. I always order the Dave's #2, extra hot. The last two times, it was barely a mild tingle. Clearly not using the same recipe. The chicken was dry and overcooked too. Really a sham... read more

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Jay R.'s profile image
Jay R. 
rating
a year ago

Gross. Rub (powdered spices) smeared all over cooked chicken, but not cooked on chicken. Made it VERY messy, and tasted disgusting. Why would anyone serve chicken like that? 

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns. 

Khloë G.'s profile image
Khloë G. 
rating
a year ago

I am consistently given the wrong food by this location. Today I ordered a 10 pc nugget and was given one tender. Disappointing! In the past they have given me cheese fries with no cheese. I'm sick of ordering food and not being given it. They need to pay more attention to what's being ordered. Beside that, my chicken was rubbery. Could not chew it in some areas. It was disgusting. I'm done coming to Dave's. This has been a frustrating restaurant to eat at. 

Business response:

We dropped the ball this time, and that's not how we roll. Help us make it right? Shoot us your feedback at http://tellusdirect.com/dhc. Your next visit's gotta be on point, and we're here to ensure that. 

James E.'s profile image
James E. 
rating
2 years ago

Currently waiting of 30 mins for one chicken sandwich. This place has a line out the door and no food coming out. There is like two people working. WTF? 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie 

Shanee F.'s profile image
Shanee F. 
rating
2 years ago

Recently visit for new vegan sandwich which was ok 1st time but went back again and completely different experience! I was disgusted they gave me cauliflower nuggets instead of the whole cauliflower which turned out to be just fried pieces of batter ewwwww!!!! There we no vegetable in that at all! You can smash it in your fingers and will be left with greasy fried batter! I wanted my money back but they were closed once I got home! $20 I need refunded! Idk if they ran out for the night but inform your customer don't just as... read more

Business response:

We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Ron W.'s profile image
Ron W. 
rating
2 years ago

So the family and I came from Santa Clarita to do some stuff on Melrose and my 14 year old son and I have wanted to try Dave's for a while now and there was one just 5 minutes away from where we were. BIG mistake! My son and I ordered the 2 tenders combo and my wife the sliders. The food actually tasted good, but about 4 hours later, when we got home, I started feeling ill. After trying to take a nap I had to run to the bathroom. Yep, I got the runs! After 2 more visits to the toilet, I felt like I had to throw up, and uep, ... read more

Feride G.'s profile image
Feride G. 
rating
2 years ago

First of all, the tables are so filthy and trash all over. Cold fries and very little kale slaw in the burger. I was so surprised how busy they are for this poor service quality. 

Business response:

I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Yatziri G.'s profile image
Yatziri G. 
rating
2 years ago

Horrible experience, 30+ min wait for food while everyone who ordered behind us got their food within 5-10mins 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie 

Anna P.'s profile image
Anna P. 
rating
2 years ago

I enjoyed the burgers, but this place is incredibly dirty - there's trash inside, in the restroom, and the tables are left unclean. I wonder if it's safe to eat here, but we never know. It's good only for delivery; I wouldn't recommend going there for lunch. 

Business response:

Hi Anna, Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 1,960 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is permanently closed.