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Dave's Hot Chicken
- Chicken Shop
- Menifee, CA
About this business
Location details
30012 Town Center Drive, Suite A, Menifee, CA, 92584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
First off ... customer service is terrible by some of the cashiers giving my lady a hard time and attitude. Food is not consistent one day it'll be great and the other day it will be terrible with no flavor or spice.
Business response:
Sorry to hear about your experience, Isaac. That’s definitely not the service or quality we aim to provide. We’ll work on improving both the consistency of the food and the customer service. Thanks for sharing your feedback, and we hope you’ll consider giving us another chance.
I went to dhc....com as asked by Brett ..... filled out the form as asked and received another apology text and that's it. Not seeing how that was a chance to make it up to me? Just more wasted time . Now not only am I disappointed in the quality of the food but also the customer service.
Business response:
We’re sorry to hear that things didn’t go as expected. Our goal is to provide an excellent experience, and it sounds like we fell short. Could you connect with us at dhcfeedback.com? We’d appreciate the chance to make it up to you.
I went to dhc....com as asked by Brett ..... filled out the form as asked and received another apology text and that's it. Not seeing how that was a chance to make it up to me? Just more wasted time . Now not only am I disappointed in the quality of the food but also the customer service.
Business response:
We’re sorry to hear that things didn’t go as expected. Our goal is to provide an excellent experience, and it sounds like we fell short. Could you connect with us at dhcfeedback.com? We’d appreciate the chance to make it up to you.
We recently visited the Menifee location in California and we enjoyed the meal, but we were concerned about the rats that we saw in the video. There was multiple of them under garbage can. A lot of people open the doors throughout the day and we're concerned for our health. We just want to bring this to your attention, we just think it's very unsanitary.
Business response:
We’re extremely concerned to hear about this and take matters of cleanliness and safety very seriously. Your feedback is being shared with the team immediately so this can be thoroughly addressed. Thank you for bringing this to our attention.
We recently visited the Menifee location in California and we enjoyed the meal, but we were concerned about the rats that we saw in the video. There was multiple of them under garbage can. A lot of people open the doors throughout the day and we're concerned for our health. We just want to bring this to your attention, we just think it's very unsanitary.
Business response:
We’re extremely concerned to hear about this and take matters of cleanliness and safety very seriously. Your feedback is being shared with the team immediately so this can be thoroughly addressed. Thank you for bringing this to our attention.
Pulled the longest hair out of my mouth while eating a sandwich. Use hair nets please. I am not going back.
Business response:
We’re very sorry to hear about this and understand how unacceptable it is. We take this feedback seriously and will address it with our team immediately to ensure proper food safety standards are followed. Please visit dhcfeedback.com so we can follow up and make this right.
Pulled the longest hair out of my mouth while eating a sandwich. Use hair nets please. I am not going back.
Business response:
We’re very sorry to hear about this and understand how unacceptable it is. We take this feedback seriously and will address it with our team immediately to ensure proper food safety standards are followed. Please visit dhcfeedback.com so we can follow up and make this right.
We put in an order online for a hotbox, which is supposed to include pickles and sauces. We also added cheese (which we thought meant a cheese dip on the side). We ordered half lite mild, half extra hot. I picked up the order, and granted i should have checked and I usually do, but this time i was in a rush. It said the order would be ready at 6:57pm, i was there at 7pm and still had to wait 20 min. Got home, no sauces, no pickles, a slice of cheese on each piece of chicken, and the chicken strips were not labeled to disting... read more
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
We put in an order online for a hotbox, which is supposed to include pickles and sauces. We also added cheese (which we thought meant a cheese dip on the side). We ordered half lite mild, half extra hot. I picked up the order, and granted i should have checked and I usually do, but this time i was in a rush. It said the order would be ready at 6:57pm, i was there at 7pm and still had to wait 20 min. Got home, no sauces, no pickles, a slice of cheese on each piece of chicken, and the chicken strips were not labeled to disting... read more
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.1 star rating with 832 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.