This profile has been claimed by the business owner or representative.
30012 Town Center Drive, Suite A, Menifee, CA, 92584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
We recently visited the Menifee location in California and we enjoyed the meal, but we were concerned about the rats that we saw in the video. There was multiple of them under garbage can. A lot of people open the doors throughout the day and we're concerned for our health. We just want to bring this to your attention, we just think it's very unsanitary.
Business response:
We’re extremely concerned to hear about this and take matters of cleanliness and safety very seriously. Your feedback is being shared with the team immediately so this can be thoroughly addressed. Thank you for bringing this to our attention.
Pulled the longest hair out of my mouth while eating a sandwich. Use hair nets please. I am not going back.
Business response:
We’re very sorry to hear about this and understand how unacceptable it is. We take this feedback seriously and will address it with our team immediately to ensure proper food safety standards are followed. Please visit dhcfeedback.com so we can follow up and make this right.
Pulled the longest hair out of my mouth while eating a sandwich. Use hair nets please. I am not going back.
Business response:
We’re very sorry to hear about this and understand how unacceptable it is. We take this feedback seriously and will address it with our team immediately to ensure proper food safety standards are followed. Please visit dhcfeedback.com so we can follow up and make this right.
We put in an order online for a hotbox, which is supposed to include pickles and sauces. We also added cheese (which we thought meant a cheese dip on the side). We ordered half lite mild, half extra hot. I picked up the order, and granted i should have checked and I usually do, but this time i was in a rush. It said the order would be ready at 6:57pm, i was there at 7pm and still had to wait 20 min. Got home, no sauces, no pickles, a slice of cheese on each piece of chicken, and the chicken strips were not labeled to disting... read more
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
We put in an order online for a hotbox, which is supposed to include pickles and sauces. We also added cheese (which we thought meant a cheese dip on the side). We ordered half lite mild, half extra hot. I picked up the order, and granted i should have checked and I usually do, but this time i was in a rush. It said the order would be ready at 6:57pm, i was there at 7pm and still had to wait 20 min. Got home, no sauces, no pickles, a slice of cheese on each piece of chicken, and the chicken strips were not labeled to disting... read more
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
Terrible experience with customer service. They gave a lot of attitude during the free slider event on 10/24. They also didn't let anybody know in line that they will stop serving the free slider at 9pm. Of course I wouldn't mind paying but the thing is we've waited for a hour to be disappointed and greeted with horrible experience and attitude from staff. Manager also was rude and didn't let anybody in line know about the deal ending. They all need better training, as well as needing to clear up the trash cans overfilling ... read more
Business response:
Please reach out to us at dhcfeedback.com so that we can make it up to you.
Terrible experience with customer service. They gave a lot of attitude during the free slider event on 10/24. They also didn't let anybody know in line that they will stop serving the free slider at 9pm. Of course I wouldn't mind paying but the thing is we've waited for a hour to be disappointed and greeted with horrible experience and attitude from staff. Manager also was rude and didn't let anybody in line know about the deal ending. They all need better training, as well as needing to clear up the trash cans overfilling ... read more
Business response:
Please reach out to us at dhcfeedback.com so that we can make it up to you.
I went to the drive up service was OK. It was very expensive for what you get a sandwich and I didn't want the hot and I ended up with the hot. It was OK. I would never go back again though wasn't that great
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
I went to the drive up service was OK. It was very expensive for what you get a sandwich and I didn't want the hot and I ended up with the hot. It was OK. I would never go back again though wasn't that great
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Dave's Hot Chicken has a 4 star rating with 922 reviews.
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.