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Dave's Hot Chicken

4.1

About this business

Location details

30012 Town Center Drive, Suite A, Menifee, CA, 92584, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 11:00 p.m.
Tue10:00 a.m. to 11:00 p.m.
Wed10:00 a.m. to 11:00 p.m.
Thu10:00 a.m. to 11:00 p.m.
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to 11:00 p.m.
4.1875 reviews
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Dexter E.'s profile image
Dexter E. 
rating
a year ago

We put in an order online for a hotbox, which is supposed to include pickles and sauces. We also added cheese (which we thought meant a cheese dip on the side). We ordered half lite mild, half extra hot. I picked up the order, and granted i should have checked and I usually do, but this time i was in a rush. It said the order would be ready at 6:57pm, i was there at 7pm and still had to wait 20 min. Got home, no sauces, no pickles, a slice of cheese on each piece of chicken, and the chicken strips were not labeled to disting... read more

Business response:

Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns. 

Dexter E.'s profile image
Dexter E. 
rating
a year ago

We put in an order online for a hotbox, which is supposed to include pickles and sauces. We also added cheese (which we thought meant a cheese dip on the side). We ordered half lite mild, half extra hot. I picked up the order, and granted i should have checked and I usually do, but this time i was in a rush. It said the order would be ready at 6:57pm, i was there at 7pm and still had to wait 20 min. Got home, no sauces, no pickles, a slice of cheese on each piece of chicken, and the chicken strips were not labeled to disting... read more

Business response:

Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns. 

Peter L.'s profile image
Peter L. 
rating
a year ago

Terrible experience with customer service. They gave a lot of attitude during the free slider event on 10/24. They also didn't let anybody know in line that they will stop serving the free slider at 9pm. Of course I wouldn't mind paying but the thing is we've waited for a hour to be disappointed and greeted with horrible experience and attitude from staff. Manager also was rude and didn't let anybody in line know about the deal ending. They all need better training, as well as needing to clear up the trash cans overfilling ... read more

Business response:

Please reach out to us at dhcfeedback.com so that we can make it up to you. 

Peter L.'s profile image
Peter L. 
rating
a year ago

Terrible experience with customer service. They gave a lot of attitude during the free slider event on 10/24. They also didn't let anybody know in line that they will stop serving the free slider at 9pm. Of course I wouldn't mind paying but the thing is we've waited for a hour to be disappointed and greeted with horrible experience and attitude from staff. Manager also was rude and didn't let anybody in line know about the deal ending. They all need better training, as well as needing to clear up the trash cans overfilling ... read more

Business response:

Please reach out to us at dhcfeedback.com so that we can make it up to you. 

Marci R.'s profile image
Marci R. 
rating
a year ago

I went to the drive up service was OK. It was very expensive for what you get a sandwich and I didn't want the hot and I ended up with the hot. It was OK. I would never go back again though wasn't that great 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around 

Marci R.'s profile image
Marci R. 
rating
a year ago

I went to the drive up service was OK. It was very expensive for what you get a sandwich and I didn't want the hot and I ended up with the hot. It was OK. I would never go back again though wasn't that great 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around 

Latisha G.'s profile image
Latisha G. 
rating
a year ago

This place was gross the food was burnt and it just didn't taste good at all it was nasty. 

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution. 

Latisha G.'s profile image
Latisha G. 
rating
a year ago

This place was gross the food was burnt and it just didn't taste good at all it was nasty. 

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution. 

Its The Perry's ..'s profile image
Its The Perry's .. 
rating
a year ago

Not much to see here just disappointed in overnight sizing difference when I ordered the Macaroni & Cheese. Received the 8oz portion the night prior for my kids. It was so good I ordered one for myself the next day and got the small red 6oz. (And no I didn't order the wrong size I paid $3.99 for both) The real problem is that the team member lied to my face saying "the sizing didn't change just the color." As we see that's not true. Change the size sure, but don't lie about it They could have even upcharged me for the larger... read more

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.1 star rating with 875 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.